Revenue Integrity Business Design Lead.

Job reference 324483

EBB Business Design Lead – BC7N03 – London (Hybrid Working), BC7N03

Location: This is a hybrid role requiring attendance at our Royal Mail office, 185 Farringdon Road, London, EC1A 1AA, three days a week, with flexibility based on business needs.

For a full job description, please click on the following link: Job Descriptions

Join Our Team as a Revenue Integrity Business Design Lead!

Are you ready to make a significant impact? We seek a strategic thinker to lead our Revenue Integrity Strategy across projects and change initiatives. If you are passionate about driving business change and ensuring financial success, this role is for you!

As the Revenue Integrity Business Design Lead, you will ensure our Revenue Integrity projects and initiatives align with strategic goals affecting Letters, Parcels, International & Parcelforce (Commercial, Operations, and Technology).

About the role

Key Responsibilities:

• Deliver Revenue Integrity systems through projects focusing on Parcel ‘Count’ Integrity, Letters ‘Count’ Integrity, and Parcel ‘Attribute’ Integrity.
• Maintain financial benefits drivers during project transitions, adapting as needed.
• Lead the Revenue Integrity Design & Change Board, proposing impactful change requests and efficiency opportunities.
• Maintain an overview of the Revenue Integrity environment to ensure timely program and project launches.
• Collaborate with Business Solutions Leads in Technology and other functions to meet requirements.
• Manage scope to meet strategic aims, challenge requirements, and uphold system validity.
• Ensure high-level business requirements are met during project delivery.

About You

Subject Matter Expert:

• Proven experience in delivering designs from concept to implementation in complex organizations, ideally related to Revenue Integrity and minimizing revenue leakage.
• Ability to interpret disconnected documentation and relate it to Revenue Integrity.
• High intellectual curiosity, stakeholder challenge skills, concise business case writing, and negotiation abilities.
• Strong team collaboration skills in cross-functional environments.
• Technologically literate, with understanding of different infrastructures and parcel product landscapes preferred.

Next Steps

Closing Date: Wednesday 21st May 2025. The advert may close early if enough applications are received.
Job Enquiries: Daniel Norris
Recruitment Enquiries: Lisa Self

The next stage involves a face-to-face interview with competency-based questions and a presentation, scheduled at Royal Mail, 185 Farringdon Road, London, EC1A 1AA.

Royal Mail values trust, transparency, and diversity. We support inclusive hiring and adjustments during the application process. Please share any needs within your application.

Learn more about Royal Mail Group and our values:

Preparation resources include online courses on SuccessFactors: ‘CV Guidance ’ and ‘Interview Skills ’.

Before applying, review the eligibility criteria here: here . Ensure you have approval from your line manager and HR if needed.

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