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- Tasks: Lead a team to manage production forecasts and staffing solutions.
- Company: Join Royal Mail, a trusted leader in postal services with a commitment to inclusion.
- Benefits: Enjoy competitive salary, flexible hours, and a supportive work environment.
- Why this job: Be part of a dynamic team focused on continuous improvement and customer satisfaction.
- Qualifications: Degree in Maths preferred; experience in production or finance is a plus.
- Other info: Flexible working hours, including potential late and weekend shifts during peak times.
The predicted salary is between 33900 - 47000 £ per year.
For a full job description, please click on the following link: Job Descriptions
About the role
Reporting to the Optimised Production Leader, you will manage a team of administration staff responsible for leading the production of an accurate traffic forecast and to support the efficient daily, weekly and monthly resourcing of the Plant. Ensuring all traffic data recording and reporting is robust and to business standards you will be expected to hit business targets. You will need to work with shift managers across the plant to find innovative new ways of working to ensure staffing solutions are cost effective and robust plans are in place for seasonal events to ensure clearances are maintained. The role will involve a high level of continuous improvements to keep the business competitive.
Please Note: Although the scheduled hours for this role will be between 07:00 - 16:00 there will be significant need for flexibility to work around business needs, including late and weekend shifts particularly around peak periods.
About you
We are looking for an organised, analytical thinker used to dealing with large volumes of data who also has experience of change management. In order to excel in this role you must be a flexible, hard-working and creative individual with a can do attitude who can work to tight deadlines and challenging targets. Although leadership skills are important as a manager we are more focused on your ability to build relationships and influence people at all levels across the business.
What skills and experience are we looking for?
- A degree in Maths or equivalent would be beneficial but if you have extensive experience and knowledge of working in a production or finance environment this is not essential.
- As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills.
As a leader within the business, you must demonstrate evidence on your CV of the following:
- Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues. Uses platforms to recognise superstars, appeals to both the heart and the brain when communicating.
- People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and developing talent, collaborates, takes time to know and understand others needs and perspectives, ensures a supportive environment where achievements are recognised.
- Resilience Focus: Is approachable, provides re-assurance to others, agile in adapting to new challenges, communicates regularly and informally, deals with ambiguity, is positive and realistic even under pressure.
- Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, asks questions of others, shares learning, provides guidance. Builds confident teams using a coaching style and ensures others are held accountable. Uses resources to ensure delivery. Keeps promises. Is trusted by teams and colleagues.
- Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices, makes rational and informed decisions, identifies improvements to ways of working across areas of the business, implements new processes and services to meet changing customer needs.
- Customer centric Focus: Implements a customer-first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making, monitors goals for customer service, promotes investment and change which improves the end to end customer experience.
Shift patterns: Monday - Friday 41 hours a week between 07:00 - 16:00
Application process
If you are interested in applying, please complete your application online and submit your current CV.
Assessment process
Your face to face assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise more details of which will be provided on the day.
Benefits: Min: £39,777 Mid: £43,063 Max: £47,093
If you are successful in your application, please note that this is a national role and may affect your salary if you are currently performing a role in a Defined Area or Inner/Outer London pay area.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready.
At Royal Mail Group, we value trust and our people. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date: 24th June. Please note, this advert may close early if the appropriate number of applications has been reached.
Shortlisting: Week commencing 24th June Interviews expected: Week Commencing 7th July
Job Enquiries: malcolm.lovie@royalmail.com Recruitment Enquiries: precious.c.dube@royalmail.com
For guidance on writing a great CV and how to prepare and conduct yourself at interview there are two online courses available on SuccessFactors called ‘CV Guidance’ and ‘Interview Skills’.
As part of the online application process you will be asked to confirm that you meet the minimum eligibility criteria. Before completing your application, you should read the criteria below in order to check that it is appropriate for you to apply. Details of the internal application eligibility criteria can be found here.
Production Supply Manager - Aberdeen Mail Centre employer: Royalmailgroup
Contact Detail:
Royalmailgroup Recruiting Team
malcolm.lovie@royalmail.com
StudySmarter Expert Advice 🤫
We think this is how you could land Production Supply Manager - Aberdeen Mail Centre
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Production Supply Manager. Understanding the nuances of traffic forecasting and resource management will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Prepare examples that showcase your leadership skills and ability to build relationships across different levels of an organisation. Think of specific instances where you've successfully influenced others or led a team through change.
✨Tip Number 3
Research Royal Mail's values and their commitment to diversity and inclusion. Be ready to discuss how you can contribute to a customer-centric culture and improve the overall customer experience in your role.
✨Tip Number 4
Practice responding to capability-based interview questions. Since the assessment includes a management scenario exercise, think about how you would approach real-life challenges in production supply management.
We think you need these skills to ace Production Supply Manager - Aberdeen Mail Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your leadership abilities, analytical skills, and any experience in change management or working with large data sets.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your ability to build relationships and influence at all levels, as well as your commitment to continuous improvement and customer-centric approaches.
Prepare for the Assessment: Familiarise yourself with the assessment process mentioned in the job description. Prepare examples from your past experiences that demonstrate your management capabilities and how you handle challenges, as you'll be participating in a capability-based interview and a management scenario exercise.
Highlight Flexibility and Resilience: In your application, make sure to mention your flexibility in working hours and your resilience under pressure. Provide specific examples of how you've adapted to changing circumstances in previous roles, as this is a key focus for the position.
How to prepare for a job interview at Royalmailgroup
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Production Supply Manager. Be prepared to discuss how your skills and experiences align with managing a team, handling data, and driving continuous improvements.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities, especially in building relationships and influencing others. Think about times when you've successfully led a team or managed change, as these will be crucial in your interview.
✨Emphasise Flexibility and Resilience
Given the need for flexibility in working hours and the ability to adapt to challenges, be ready to share instances where you've successfully navigated tight deadlines or unexpected changes in your previous roles.
✨Prepare for Capability-Based Questions
Since the interview will include capability-based questions, practice answering them using the STAR method (Situation, Task, Action, Result). This will help you articulate your experiences clearly and effectively.
