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- Tasks: Sort mail, collect post, and deliver on your own route while providing top-notch customer service.
- Company: Join Royal Mail, a trusted UK brand with 500 years of history and 150,000 employees.
- Benefits: Enjoy 22.5 days holiday, a pension scheme, career development, and corporate discounts.
- Why this job: Kickstart your career with hands-on learning and support in a friendly, community-focused environment.
- Qualifications: National 5 in Maths and English, plus a driving licence with 6 points or less.
- Other info: Applications close soon—apply now to start your journey with Royal Mail!
Job Title:Postal Apprentice
Job Reference Number 323530
Location: Lerwick, Shetland Islands
Hours: Shift patterns will be confirmed prior to starting, but you will work five days over the week with two days off. Usual start times are between 07:30 and 10:00 Monday to Saturday. Flexibility is required as per business needs.
Qualification: Level 6 Postal Apprenticeship
Start Date: September/October 2025
Salary: We offer an industry-leading pay and benefits package with an annual salary of £20,523.36.
Do you want to learn while you earn, then join our Postal Apprenticeship!
Deliver to the Nation Royal Mail is one of the UK’s most trusted brands, delivering everything from birthday cards to important documents. With 150,000 employees and 500 years of history, we wear our badge with pride. Now, we want you to wear it too.
Your RoleAs a postal apprentice, you will start your day at the delivery office, sorting mail and collecting post before heading out. You will:
- Take ownership of your delivery route, ensuring timely deliveries.
- Act as a brand ambassador, providing excellent customer service.
Learn While You EarnComplete the apprenticeship in 13 months and gain your Level 6 Postal Apprenticeship certification. You will have access to online learning, video tutorials, 1-2-1 coaching, and practical learning opportunities supported by your dedicated learning coach.
Get Your Foot in the DoorBuild the foundations of work and life skills with plenty of support to progress your career at Royal Mail. If you are committed and looking to kickstart your career, we want to hear from you.
About You
- Enjoy staying fit with up to 4.5 hours of walking per day.
- Love the outdoors, whatever the weather.
- Self-motivated with excellent time management skills.
- Friendly and ready to go the extra mile for customers.
- Self-sufficient but also enjoy working with others.
- Resilient and able to handle pressure.
- Proud to make a difference in your community.
Requirements
- National 5 in Maths and English A-D grade.
- A driving licence in your current home address with 6 points or less.
Benefit
- Holiday entitlement starting at 22.5 days (pro-rata).
- Contributory Pension Scheme* once you turn 18.
- Excellent career development opportunities.
- Full uniform provided.
- Cycle2work scheme*.
- Various corporate discounts*.
*Restrictions may apply.
Applications close soon — apply now and start building your future with Royal Mail.
We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants.
Please note, this advert may close early if the appropriate number of applications has been reached
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Postal Apprentice employer: Royalmailgroup
Contact Detail:
Royalmailgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Postal Apprentice
✨Tip Number 1
Familiarise yourself with Royal Mail's values and mission. Understanding their commitment to customer service and community can help you demonstrate your alignment with their goals during any interviews or discussions.
✨Tip Number 2
Showcase your physical fitness and love for the outdoors. Since the role involves a lot of walking and being outside, mentioning any relevant experiences or activities can highlight your suitability for the job.
✨Tip Number 3
Prepare to discuss your time management skills. As the role requires self-motivation and the ability to handle pressure, think of examples from your past where you've successfully managed your time and met deadlines.
✨Tip Number 4
Be ready to demonstrate your customer service skills. As a brand ambassador for Royal Mail, it's crucial to show that you can go the extra mile for customers, so think of instances where you've provided excellent service in previous roles or situations.
We think you need these skills to ace Postal Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Postal Apprentice position. Tailor your application to highlight how your skills and experiences align with what Royal Mail is looking for.
Highlight Relevant Skills: Emphasise your time management, customer service, and teamwork skills in your CV and cover letter. Mention any experience you have that demonstrates your ability to handle pressure and work outdoors.
Craft a Strong Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Explain why you want to join Royal Mail and how the apprenticeship aligns with your career goals.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Royalmailgroup
✨Show Your Enthusiasm for the Role
Make sure to express your excitement about the Postal Apprentice position. Talk about why you want to work for Royal Mail and how the role aligns with your career goals. This will demonstrate your commitment and passion.
✨Highlight Your Customer Service Skills
As a postal apprentice, you'll be acting as a brand ambassador. Prepare examples of how you've provided excellent customer service in the past. This could include times when you went the extra mile to help someone or resolved a difficult situation.
✨Demonstrate Your Time Management Abilities
Since the role requires excellent time management skills, be ready to discuss how you prioritise tasks and manage your time effectively. Share specific instances where you successfully met deadlines or handled multiple responsibilities.
✨Prepare for Questions About Flexibility
The job requires flexibility in working hours. Be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you had to adjust your plans to meet business needs.