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- Tasks: Drive vehicles at Edinburgh Zoo and provide a five-star visitor experience.
- Company: Join the Royal Zoological Society of Scotland, a leading wildlife conservation charity.
- Benefits: Earn £12.72 - £12.99 per hour with flexible working hours and discounts.
- Other info: Opportunity for personal development and mentoring new drivers.
- Why this job: Be part of a mission to protect nature while engaging with visitors.
- Qualifications: Full driving licence and good communication skills required.
The predicted salary is between 26 - 27 £ per hour.
The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. The Visitor Operations Driver will undertake driving operations at Edinburgh Zoo, including the driving of the RZSS land train, accessibility vehicles and performing drivers’ maintenance checks, fuelling, and assisting with route planning. Provide a five‑star visitor experience for all visitors to Edinburgh Zoo, providing relevant information in a warm and engaging manner.
Some of the things you’ll do:
- Ensure all vehicles are maintained to the highest standard, with necessary checks carried out and that vehicles are presentable and operationally ready.
- Operate ticketing systems, electronic hand‑held devices, and processing contactless payments.
- Provide a five‑star visitor experience, ensuring visitors receive a personal and knowledgeable service on site.
- Use sales training and your initiative to grow income through membership and other opportunities, ensuring every visitor has an opportunity to support our mission.
- Assist with the induction of newly appointed drivers, acting as a mentor.
- Ensuring compliance with RZSS policies, procedures and guidelines, together with all relevant regulatory and statutory requirements.
- Engage with the RZSS appraisal system, demonstrating commitment to our values and your continuous personal development.
What we’re looking for:
- Full current driving licence.
- Good standard of written and spoken English.
- Ability to identify and solve problems for example, route changes / weather etc.
- Ability to keep accurate records for example, driving hours, mileage, fuel use and expenditure.
- Able to adapt quickly to changing operational needs, including changing duties, routes, or locations as required.
What you’ll get in return:
- Starting pro‑rated salary of £12.72 - £12.99 per hour.
- Flexible working week (will require some weekend working).
- Discount in both retail/catering.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK and PVG Check.
Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications, as soon as possible.
The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.
Visitor Operations Driver (Seasonal) employer: Royal Zoological Society of Scotland
Contact Detail:
Royal Zoological Society of Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Operations Driver (Seasonal)
✨Tip Number 1
Get to know the company! Research RZSS and their mission. When you understand their values, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your driving experience and customer service skills can shine. We want you to feel confident!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insider tips or even put in a good word for you. Plus, it shows your genuine interest in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the RZSS team and contributing to their amazing work.
We think you need these skills to ace Visitor Operations Driver (Seasonal)
Some tips for your application 🫡
Show Your Passion for Wildlife: When you're writing your application, let your love for wildlife and conservation shine through. We want to see that you care about the mission of RZSS and how you can contribute to making a difference at Edinburgh Zoo.
Highlight Your Driving Skills: Make sure to emphasise your driving experience and any relevant qualifications. We need someone who can handle our vehicles with care, so mention your full current driving licence and any previous roles where you've driven professionally.
Be Personable and Engaging: Since this role is all about providing a five-star visitor experience, use your application to showcase your communication skills. Write in a warm and friendly tone, and share any experiences where you've gone above and beyond for customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates take the effort to align their skills and experiences with what we’re looking for.
How to prepare for a job interview at Royal Zoological Society of Scotland
✨Know Your Vehicles
Familiarise yourself with the types of vehicles you'll be driving, especially the RZSS land train and accessibility vehicles. Understanding their maintenance needs and operational features will show your commitment to safety and efficiency during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since this role is all about creating a five-star visitor experience, think of specific situations where you went above and beyond for customers.
✨Be Ready for Problem-Solving Scenarios
Expect questions about how you'd handle unexpected situations, like route changes or adverse weather. Practise articulating your thought process and solutions clearly, as this will demonstrate your ability to adapt quickly.
✨Engage with RZSS Values
Research the Royal Zoological Society of Scotland's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their vision of wildlife conservation during the interview.