Team Leader (Services)

Team Leader (Services)

Full-Time 34526 - 35389 £ / year (est.) No home office possible
Royal Zoological Society of Scotland

At a Glance

  • Tasks: Lead daily operations at Edinburgh Zoo or Highland Wildlife Park, ensuring safety and efficiency.
  • Company: Join the Royal Zoological Society of Scotland, a leader in wildlife conservation.
  • Benefits: Competitive salary, 34 days leave, healthcare plan, and staff membership for free zoo entry.
  • Other info: Diverse workplace committed to equal opportunities and career growth.
  • Why this job: Make a real difference in wildlife conservation while developing your leadership skills.
  • Qualifications: City and Guilds certification or equivalent experience in building maintenance.

The predicted salary is between 34526 - 35389 £ per year.

To supervise the day-to-day operations at one of Royal Zoological Society of Scotland’s (RZSS) locations (Edinburgh Zoo or Highland Wildlife Park), including the maintenance and refurbishment of all buildings, enclosures, facilities and infrastructure owned by RZSS.

Some of the things you’ll do:

  • Take the day-to-day lead to ensure all assigned works, repairs and projects are delivered effectively, safely, on time and to budget, and recommend cost-effective opportunities to minimise the impact of its operations on the environment.
  • Supervise the following areas: electrical, plumbing, gas servicing/heating, roofing, fire/intruder alarms, automatic doors, drainage, lift maintenance, aircon/refrigeration maintenance, PPM/compliance works, and any other duties as required.
  • Highlight any issues where relevant plant and equipment require maintenance and documentation kept, meeting relevant legislation and best practice standards at all times.
  • Ensure all sub-contractors work to RZSS guidelines.
  • Maintain a consolidated stock list of all materials, and order supplies required for the daily operation according to the formal procedures set down by RZSS, maximising value for money.
  • Ensure that all relevant record systems, inspections and testing in line with legislation for park and building infrastructure are maintained and up to date.
  • Work collaboratively with other sections and departments to ensure all work is scheduled, coordinated and monitored effectively, providing guidance and advice relating to your trade when required.
  • Keep customers updated on progress and provide technical support where required to allow work to be estimated accurately.
  • Work with the wider team to input into project designs and builds; coordinating departmental requirements, ensuring that legislation is being met, budgets are set and monitored throughout the project, and act as liaison between client and architect/designer.
  • Highlight and assist with site risks ensuring key stakeholders are prompted to ensure their actions are completed on time.
  • Ensure that all areas of the site are safe and well presented for visitors and in accordance with agreed service standards in a cost-effective manner.

What we’re looking for:

  • Relevant City and Guilds certification or S/NVQ Level 3 or equivalent experience.
  • Up-to-date knowledge and understanding of basic building-related health and safety legislation.
  • Working knowledge of the risk assessment processes.
  • Understanding of basic principles of structural design, relevant to a multi-trade environment, and ability to work to design drawings.
  • Experience of the maintenance and construction of buildings and similar structures.
  • Working to the parameters of CDM, building and health and safety regulations.

What you'll get in return:

  • Starting salary of £34,526 - £35,389 (offer based on experience) with future salary progression up to £38,483.
  • 34 days annual leave (pro rata).
  • Discount in both retail/catering.
  • Access to a healthcare plan.
  • Access to Employee Assistance Programme (EAP), providing 24-hour counselling and support, including health, legal, finance, wellbeing and family advice.
  • Employer contributory pension scheme.
  • Staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoos across the UK.

The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010. This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and Basic Disclosure check.

Team Leader (Services) employer: Royal Zoological Society of Scotland

The Royal Zoological Society of Scotland (RZSS) is an exceptional employer, offering a dynamic work environment at our stunning locations in Edinburgh Zoo and Highland Wildlife Park. With a strong commitment to employee growth, we provide comprehensive benefits including a competitive salary, generous annual leave, and access to a healthcare plan, alongside unique perks such as free entry to our attractions for staff and their families. Join us in our mission to create a safe and engaging experience for our visitors while contributing to conservation efforts in a collaborative and supportive culture.
Royal Zoological Society of Scotland

Contact Detail:

Royal Zoological Society of Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader (Services)

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those connected to RZSS. A friendly chat can open doors and give you insider info on what they're really looking for.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about building maintenance, health and safety regulations, and how you’ve tackled similar challenges in the past.

✨Tip Number 3

Show your passion for conservation and the environment! RZSS values candidates who care about minimising environmental impact, so share any relevant experiences or ideas you have during your discussions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!

We think you need these skills to ace Team Leader (Services)

Supervisory Skills
Project Management
Health and Safety Legislation Knowledge
Risk Assessment
Building Maintenance
Construction Experience
Multi-Trade Understanding
Technical Support
Budget Management
Communication Skills
Collaboration
Problem-Solving Skills
Attention to Detail
Customer Service Orientation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in building maintenance and project management. We want to see how your skills align with the day-to-day operations at RZSS!

Showcase Your Certifications: Don’t forget to mention your City and Guilds certification or S/NVQ Level 3! This is key for us, as it shows you have the necessary qualifications to lead our team effectively.

Highlight Teamwork Skills: Since collaboration is crucial in this role, share examples of how you've worked with different teams or departments in the past. We love seeing candidates who can communicate and coordinate well!

Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Royal Zoological Society of Scotland

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to building maintenance and health and safety legislation. Familiarise yourself with the specific systems and processes mentioned in the job description, like risk assessments and compliance works, so you can confidently discuss them during the interview.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to supervise and coordinate effectively. Prepare examples from your past experiences where you've successfully led a team or managed projects, highlighting how you ensured tasks were completed safely and on time.

✨Be Environmentally Conscious

Since the role involves minimising environmental impact, think about ways you've contributed to sustainability in previous roles. Be ready to discuss cost-effective opportunities you've identified or implemented that align with RZSS's mission to protect wildlife and their habitats.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and how RZSS measures success in this position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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