Royal Voluntary Service has an opportunity available for a Volunteer Partner (Systems and Insight)to join our team, working remotely from within the UK. You will join us on a Full-time, Permanent basis, and in return, you will receive a salary starting from £31,897 per annum.
Royal Voluntary Service mobilises volunteers to build a stronger, more connected Britain. We believe in volunteering for all and work to grow participation across all backgrounds, ages and abilities.
Our volunteer-powered services provide practical help and human connection to people who need it most. GoVo, our digital volunteering platform, helps people find causes they care about and supports charities across the country.
About the Volunteer Partner (Systems and Insight) role:
Ensuring the volunteer experience and journey is at the forefront of decision making and delivery is a crucial area and requirement within all of our services.
The role of the Volunteer Partner, as part of the Volunteering Team, is to act as an ambassador for our volunteers. From developing programme or guidance materials, delivering training to managers or engaging with volunteers to inform learning and development opportunities, this role is a key component of the Volunteer Team and provides an opportunity to deliver meaningful outcomes for the Charity.
This role will also have a particular focus on our systems and processes to enhance the Volunteer Experience and deepen our understanding and learning to improve frameworks further.
Hours: 35 hours a week, Monday to Friday
Location: Home based within the UK, with regular national travel
Knowledge
- Specific knowledge and understanding of the external volunteering environment across England, Scotland and Wales
- A good understanding of safeguarding and governance requirements in volunteering, such as DBS, PVG etc.
- Robust understanding of volunteering frameworks and development.
- Detailed knowledge of VMS functionality and development techniques
Skills
- Experience of investigating and handling volunteer issues and concerns as well as safeguarding cases.
- Proven ability to work successfully in partnership with internal and external partners.
- Excellent communication skills at all levels and stakeholder influencing skills.
- Ability to deliver volunteer engagement and development enhancement plans.
- The ability to inspire, motivate & sustain positive volunteer relationships.
- Ability to utilise, develop and/or manage change across a range of IT platforms.
Experience
- Experience of confidently and professionally conveying information both written and oral in a clear, concise and persuasive style.
- Experience of volunteer management and engagement on a regional and/or national scale
- Demonstrable experience of enhancing volunteer management systems and associated marketing modules such as Dynamics.
- Successful background in developing surveys and/or consultations processes to inform volunteer engagement, support and communication.
- Segmenting cohorts of volunteers to develop targeted insights
Volunteer Partner (Systems and Insight) at Royal Voluntary Service employer: Royal Voluntary Service
Royal Voluntary Service is an exceptional employer, offering a rewarding opportunity as a Retail Customer Assistant at the Royal Aberdeen Children's Hospital. With a focus on community impact, employees enjoy a supportive work culture that values teamwork and personal growth, alongside competitive pay and flexible hours. Join us to make a meaningful difference in the lives of patients and their families while developing your skills in a vibrant retail environment.
