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- Tasks: Support the Chief Knowledge Officer and future CMO with administrative tasks and project management.
- Company: Join the Royal Voluntary Service, a historic charity making a difference across the UK.
- Benefits: Starting salary of £31,210, 26 days holiday, flexible working, and great pension scheme.
- Why this job: Make a lasting impact on lives and communities while developing your skills.
- Qualifications: Experience supporting executive-level directors and strong organisational skills required.
- Other info: Work from home with national travel and be part of an inclusive team.
The predicted salary is between 31210 - 43794 £ per year.
Join Royal Voluntary Service as an Executive Assistant to support our Chief Knowledge Officer and future Chief Marketing Officer. This full‑time, permanent position is work from home with national travel.
About the Role
Royal Voluntary Service is a historic charity that mobilises volunteers to support individuals, local communities and public health services across the UK. The Executive Assistant will play a key role in representing the Chief Knowledge Officer, ensuring they are fully briefed and supported across internal and external stakeholders.
Key Responsibilities
- Manage the CKO/CMO’s time, diary and inbox, ensuring the Chiefs are always in the right place and fully briefed.
- Prepare itineraries, agendas and papers for meetings, including board meeting cycles.
- Act as the primary point of contact for all external enquiries, managing email, telephone calls and post.
- Coordinate travel arrangements and organisational tasks such as booking meeting rooms, arranging team events, and minute‑taking.
- Provide administrative support for the Knowledge/Marketing Directorate.
- Assist in the management of department meetings, including minutes and action tracking.
- Develop and maintain information systems and handle monthly expenses.
- Support with purchase orders, project management and cover for other EAs as required.
- Triage complaints and compliments, resolving them within the RVS policy framework.
- Manage projects, facilitate programmes and support other members of the chief executive group.
- Build strong internal and external relationships and act with influencing skills.
What We’re Looking For
Knowledge
Extensive knowledge of business administration, gained through relevant qualification or experience; willingness to undertake training and development.
Skills
High level of writing, resilience, organisational and decision‑making skills; excellent communication across multiple channels; proficiency in MS Office and MS Teams; digital literacy and use of AI tools; experience of marketing and social media platforms; problem‑solving and diplomacy.
Experience
Recent substantial experience supporting executive‑level directors, ideally as a Personal or Executive Assistant; understanding of PA/secretarial processes; experience working with volunteers; expertise in minute‑taking for board/technical meetings.
Personal Attributes
Ambitious, determined and energized by challenges. Excellent planning, organisation, information gathering and quality orientation. Strong written and oral communication and the ability to influence others. Teamwork orientation, supportive and approachable. Commitment to equality, diversity and inclusion.
Job Benefits
- Salary starting from £31,210 per annum.
- 26 days’ holiday (pro‑rata) plus paid statutory Bank Holidays.
- Volunteer leave – 2 paid days (pro‑rata).
- Ten weeks’ company sick pay following successful probation.
- Great pension scheme with employer contributions.
- Death in Service Benefit.
- Enhanced family leave schemes.
- Employee benefits including rewards website, doctor line and EAP.
- Flexible working arrangements and opportunities to develop new skills.
- Chance to make a lasting impact on lives, communities and society.
Application Details
Apply today – click the "apply" button. The closing date for this role is 19 January 2026, but we may close earlier if we receive sufficient applications. At Royal Voluntary Service we welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Executive Assistant to CMO in Stoke-on-Trent employer: Royal Voluntary Service
Contact Detail:
Royal Voluntary Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant to CMO in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to the role you're after. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Know their mission and values inside out, so you can show how you fit right in. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Executive Assistant to CMO in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Executive Assistant role. Highlight your relevant experience and skills that match what we're looking for, like your organisational prowess and communication skills.
Showcase Your Skills: Don’t shy away from showcasing your high-level writing and digital literacy skills. Mention any experience with MS Office, AI tools, or social media platforms, as these are key in supporting our CMO effectively.
Be Personable: Remember, we’re looking for someone who can build strong relationships. Use your application to convey your teamwork orientation and how you’ve successfully influenced others in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Royal Voluntary Service!
How to prepare for a job interview at Royal Voluntary Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Executive Assistant to the CMO. Familiarise yourself with the key tasks like managing diaries, preparing meeting papers, and coordinating travel arrangements. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As an Executive Assistant, excellent communication is crucial. Prepare examples of how you've effectively communicated with stakeholders in the past. Whether it's through email, phone calls, or face-to-face meetings, be ready to discuss how you can represent the CMO and manage external enquiries professionally.
✨Demonstrate Your Organisational Prowess
Highlight your organisational skills by discussing specific tools or methods you use to manage your time and tasks. Mention your proficiency in MS Office and any experience with digital tools or AI that can streamline processes. This will reassure them that you can handle the fast-paced environment of supporting executive-level directors.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience. Think about challenges you've faced in previous roles and how you overcame them. This will not only showcase your skills but also your determination and ability to thrive under pressure, which is essential for this role.