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- Tasks: Lead a small team to deliver top-notch customer service at the hospital shop.
- Company: Community-focused charity making a difference in Norwich.
- Benefits: Earn £12.68 per hour, enjoy holiday pay and training opportunities.
- Why this job: Join a rewarding role that positively impacts patients and visitors.
- Qualifications: Experience in retail and strong leadership skills required.
- Other info: Flexible part-time hours with a supportive team environment.
The predicted salary is between 12 - 16 £ per hour.
A community-based charity in Norwich seeks a part-time Senior Retail Customer Assistant to provide excellent customer service at Norfolk and Norwich Hospital. In this role, you will supervise a small team, maintain high standards of cleanliness and safety, and ensure a positive experience for customers.
Hours are 28 per week, including weekends. This position offers a competitive salary of £12.68 per hour and various employee benefits including holiday and training opportunities.
Weekend Hospital Retail Lead in Norwich employer: Royal Voluntary Service
Contact Detail:
Royal Voluntary Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Hospital Retail Lead in Norwich
✨Tip Number 1
Get to know the charity's mission and values before your interview. We want to see that you’re genuinely passionate about providing excellent customer service and making a difference in the community.
✨Tip Number 2
Practice your leadership skills! Since you'll be supervising a small team, think of examples where you've successfully led others or handled tricky situations. We love to hear about real-life experiences.
✨Tip Number 3
Show us your commitment to cleanliness and safety. Be ready to discuss how you maintain high standards in previous roles. It’s all about creating a positive experience for customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic candidates who fit our community spirit.
We think you need these skills to ace Weekend Hospital Retail Lead in Norwich
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing excellent customer service. Share any experiences that highlight your ability to create a positive experience for customers, especially in a retail environment.
Highlight Your Leadership Skills: Since this role involves supervising a small team, make sure to mention any previous leadership or supervisory experience. We want to see how you can motivate and support your team while maintaining high standards.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal Voluntary Service
✨Know the Charity's Mission
Before your interview, take some time to research the charity's mission and values. Understanding what drives the organisation will help you align your answers with their goals and show that you're genuinely interested in contributing to their cause.
✨Showcase Your Customer Service Skills
As a Senior Retail Customer Assistant, excellent customer service is key. Prepare specific examples from your past experiences where you went above and beyond for customers. This will demonstrate your ability to create a positive experience for hospital visitors.
✨Team Leadership Experience
Since you'll be supervising a small team, think about times when you've successfully led or motivated others. Be ready to discuss your leadership style and how you handle challenges within a team setting. This will highlight your capability to manage and inspire your colleagues.
✨Emphasise Cleanliness and Safety Standards
Given the importance of maintaining high standards of cleanliness and safety in a hospital environment, prepare to discuss how you prioritise these aspects in your previous roles. Share any relevant experiences that showcase your commitment to creating a safe and welcoming space for customers.
