Driver

Royal Voluntary Service has an opportunity available for 2 Drivers to join our team across Shetland. You will join us on a part-time, permanent basis and in return, you will receive a salary of £13.19 per hour (FTE £24,023 per annum).

About the Driver role: The role is as a driver in the Shetland Community Transport Service. Our service provides transport for clients across Shetland, taking them to hospital and GP appointments as well as social appointments such as lunch clubs or social clubs.

As our new Driver you will be responsible for:

• Providing transport for clients across Shetland using a Wheelchair Accessible Vehicle.
• Ensuring that wheelchair passengers are transferred into and out of the vehicle safely and comfortably and using the tie-in system to secure the wheelchair during transport.
• Assisting the Service Manager to meet KPIs and keep the service running smoothly.
• Ensure compliance with associated standards, policies and procedures e.g. Health and Safety, Infection Control, Data Protection and Adult Protection.

Location: Across Shetland.

Hours: 25 hours across the week, worked from 8am to 1pm and second position 12.30pm to 5.30 pm. Some flexibility will be required.

Job Requirements

What you’ll need:

• Knowledge: An understanding of wheelchair accessible vehicles and how to secure a wheelchair into a vehicle would be an advantage. A good geographical knowledge of Shetland and the road networks around the major towns.
• Skills: A full, current driving licence. Excellent communication skills with the ability to put people at their ease quickly.
• Experience: Working with or as a volunteer or an understanding of the third sector would be an advantage. PVG membership required.

Job Responsibilities

This is what you’ll be doing:

• Deliver safe, reliable, and timely transport services for clients across Shetland using a wheelchair-accessible vehicle, ensuring journeys are planned effectively and completed to a high standard.
• Support passengers with mobility needs by providing appropriate assistance during boarding and exiting the vehicle, prioritising dignity, comfort, and safety at all times.
• Secure wheelchairs and mobility equipment correctly within the vehicle in line with operational guidelines to ensure safe travel throughout each journey.
• Contribute to the effective day-to-day operation of the service by supporting the Service Manager with performance targets, service delivery requirements, and continuous improvement.
• Work in line with organisational and statutory requirements, maintaining high standards of health and safety, infection prevention, data protection, and adult safeguarding.
• Actively participate in mandatory and role-specific training to maintain competence and compliance with internal policies and procedures.
• Carry out additional duties as required to support the service, in line with the responsibilities and scope of the role, as agreed with the Service Manager.

Job Benefits

This is all the other great stuff you’ll be getting:

• Salary of £13.19 per hour (FTE £24,023 per annum).
• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata).
• 2 paid Volunteer days per year (pro rata).
• Ten weeks’ company sick pay following successful completion of probation.
• A great pension scheme.
• 2 x Salary Death in Service Benefit, subject to qualification.
• Enhanced Family Leave schemes.
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online.
• A 24-hour doctor line, financial support with dental/optical and other therapies.
• A free and confidential employee assistance programme with up to six face-to-face counselling sessions included.
• Extensive online and on the job training to ensure you will succeed in your role.
• Opportunities to discuss flexible working.
• Opportunities to develop new skills and progress your career.
• The chance to make a positive, lasting impact that changes lives, communities and society.

If you feel you have the skills and experience to become our Driver please click ‘apply’ today, we’d love to hear from you!

The closing date for this role is 19 January 2026. However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work.