At a Glance
- Tasks: Plan and deliver engaging sessions for older residents to boost their wellbeing.
- Company: Join the Royal Voluntary Service, a leading charity making a difference in communities.
- Benefits: Earn £12.94 per hour, enjoy 26 days holiday, and access great training opportunities.
- Other info: Flexible part-time role with opportunities for career progression and personal development.
- Why this job: Make a positive impact on people's lives while developing your skills in a supportive environment.
- Qualifications: Full UK driving licence, experience in health/social care, and excellent communication skills.
The predicted salary is between 18800 - 23600 € per year.
Deputy Service Manager - Relief within the Scottish Borders AreaJoin to apply for the Deputy Service Manager - Relief within the Scottish Borders Area role at Royal Voluntary ServiceDeputy Service Manager - Relief within the Scottish Borders Area1 day ago Be among the first 25 applicantsJoin to apply for the Deputy Service Manager - Relief within the Scottish Borders Area role at Royal Voluntary ServiceGet AI-powered advice on this job and more exclusive features.Royal Voluntary Service provided pay rangeThis range is provided by Royal Voluntary Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeJob DescriptionRoyal Voluntary Service has an opportunity available for a Deputy Service Manager - Relief to join our team within the Scottish Borders Social Area. You will join us on a part-time, fixed term basis until 31st March 2026, and in return, you will receive a competitive salary of £12.94 per hour (FTE £23,552 per annum).About The Deputy Service Manager RoleThe Scottish Borders team provide, manage and run Social Centres throughout the Borders towns and villages for older residents aged 65 and over to boost wellbeing. Our clients are referred by statutory health providers and local partner organisations to benefit from daytime sessions focusing on social connection, nutrition, physical activity, mental stimulation and the opportunity to try new things. Clients are welcomed and supported by our staff and volunteerteams to stay as well as they can both physically and mentally and be as independent as possible in their later years.Our support helps to reduce the impact of isolation and loneliness and enable people to be better connected with others for their ongoing wellbeing.Location: Across the localities within Scottish Borders. Postcode areas TD1 - TD14 plus EH44 - 45Hours: 6 hours per week, Flexible across the week Monday - Friday, static day a Monday or TuesdayWhat You\'ll Bring As Our Deputy Service ManagerThe role of the Deputy Service Manager (DSM) is to plan and deliver the weekly client facing sessions (in agreed specific towns / villages). The DSM is to work directly with the clients, volunteers and local surrounding community -responsible for supporting the management, development and delivery of their weekly service/services. The role sits within an environment of continuous improvement and with leadership from the Service Manager, the DSM will ensure that all sessions are delivered in line Royal Voluntary Service Vision and Core Values in order to; deliver on contractual agreements and achieve key performance targets; to ensure more people are enabled to volunteer; and to ensure strong partnerships with local statutory, voluntary and community partners are built and maintained.Job RequirementsThis is what we\'re looking for:Please note to be considered for this position you will need a Full UK driving licence and access to own vehicle with Business use insurance and/or the ability to travel across a defined geographical area.KnowledgeA working knowledge and understanding of the Health and/or Health and Social Care sector / environment.Awareness of the principles of Safeguarding (training and ongoing support is provided.)Understanding of the strengths and support needs of a volunteer involving organisation and volunteers.Ability to proficiently use standard IT systems / Email / Microsoft Teams and learn role specific databases.SkillsExcellent communication ability with the aptitude to lead activities, interact, relate to and get involved with people at all levels.Ability to act on own initiative within agreed parametersExperienceDemonstrable experience of working in a person-centred manner with care, compassion and sensitivity.Demonstrable ability to support, calm, enthuse and assess risk in all occasions.Job ResponsibilitiesThis is what you\'ll be doing:Welcoming clients – existing and new - to the sessions; working in a person-centred manner to promote wellbeing and ensuring personal support plans are put in place; providing the required support to reduce / mitigate risk. You will not provide care or medication support to clients.Daily Coordination of the service adhering to the standard operating guidance, including organising and delivering activities; organising and providing refreshments and a hot nutritious meal; taking payments from clients, including cash handling and banking; the management of the resources/equipment required for the session delivery and on-site responsibility for the health and safety of all clients and activity.Supporting the recruitment, development, motivation and day to day line management of Volunteers supporting the service - supporting their training and ongoing wellbeing, ensuring they feel supported and valued.Ensuring compliance in line with all statutory standards, policies and procedures in the delivery of the sessions and the support to clients including Health and Safety, Food Hygiene, Data Protection, Financial Controls, Safeguarding and Incident Reporting.Dealing with enquiries, promoting the service, supporting, developing and maintaining relationships with key local contacts (e.g. Local Authorities, Health Trusts, Suppliers, Voluntary Organisations, internal partners) as agreed with the Service Manager in order to develop the service.Monitoring and reporting of service activity, and service specific income and expenditure, as agreed with Service Manager.Undertaking general administrative duties including data entry for the RVS Management Information Systems, (Cold Harbour) general correspondence and communications and contributing information to service reports.Working with a commitment to continuous development in skills and behavioural competencies required for the post, or any role that the post-holder aspires to.Undertaking any other reasonable duties commensurate with the purpose and remit of the post and agreed with the Service Manager.This Is How You\'ll Be Doing ItService Delivery FocussedIdentifies and focuses on the individual needs and concerns of the customer or client. Engages and responds accordingly with a professional and high-quality service. Is committed to keeping people safe from harm.Supporting & Managing OthersEnjoys supporting other people by getting involved and trying to help them when they have problems. Is comfortable to contribute to joint activities and enjoys teamwork. Is approachable, collaborative and dependable.Planning & OrganisingThinks things through well in advance and maps out future activities and resources, taking the key stages, requirements and timescales into account. Likes to monitor to ensure that things are implemented and delivered effectively.Delivers ObjectivesStrives to deliver what is expected or required of them and consistently meets objectives and deadlines. Is dependable and does not like abandoned tasks without seeing them through to the end. Work is often conducted in a thorough and methodical manner.ResilienceEasily bounces back from setbacks and is not discouraged for long. Doesn’t easily get hurt or upset and is generally able to manage work challenges. Can accept constructive criticism and doesn’t tend to dwell on what others may think of them.Enabling VolunteersIs able to demonstrate an understanding of how their role impacts and supports volunteers and their experience within the charity. Is ready to collaborate with the Volunteering Team and is willing to accept responsibility and accountability of their volunteer’s journey and experience. Is not afraid to implement changes to their approach to volunteering.Equality, Diversity, and InclusionValues difference and sets a positive example of inclusive behaviour in all interactions and promotes practices that celebrate equality and diversity in the workplace and the communities we serve. Is an active participant and encourages others to engage effectively with charity wide inclusion activities.Job BenefitsThis is all the other great stuff you\'ll be getting:Salary of £12.94 per hour (FTE £23,552 per annum).26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)Ten weeks’ company sick pay following successful completion of probationA great pension scheme2 x Salary Death in Service Benefit, subject to qualificationEnhanced Family Leave schemesAn employee benefits package that gives access to an exclusive rewards website to get discounts and cashback onlineA 24-hour doctor line, financial support with dental/optical and other therapiesA free and confidential employee assistance programme with up to six face-to-face counselling sessions includedExtensive online and on the job training to ensure you will succeed in your roleOpportunities to discuss flexible workingOpportunities to develop new skills and progress your careerThe chance to make a positive, lasting impact that changes lives, communities and societyIf you feel have the skills and experience to become our Deputy Service Manager please click ‘apply’ today, we’d love to hear from you!This is the latest you\'ll be able to apply, providing we do not close to applicants early:The closing date for this role is 15 September 2025. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot!At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.Join Royal Voluntary Service and together we can change lives, change communities and change society.Other organisations may call this role Deputy Community Manager, Activity Manager, Deputy Community Engagement Manager, or Deputy Events Manager.Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionHealth Care Provider, Management, and OtherIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at Royal Voluntary Service by 2xGet notified about new Service Manager jobs in Peebles, Scotland, United Kingdom.Service Manager (Holiday Support and Improvement Lead)Edinburgh, Scotland, United Kingdom 1 week agoLivingston, Scotland, United Kingdom 2 weeks agoService Manager - Holiday Support & Improvement LeadEdinburgh, Scotland, United Kingdom 1 day agoEdinburgh, Scotland, United Kingdom 1 day agoEdinburgh, Scotland, United Kingdom 2 weeks agoEdinburgh, Scotland, United Kingdom 1 week agoEdinburgh, Scotland, United Kingdom 1 month agoEdinburgh, Scotland, United Kingdom 1 week agoEdinburgh, Scotland, United Kingdom 1 week agoService Manager – Holiday Support & Improvement Lead, NFP PEOPLEEdinburgh, Scotland, United Kingdom 1 week agoBathgate, Scotland, United Kingdom 1 day agoTechnical Operations Manager - Colleague IT Service DeskEdinburgh, Scotland, United Kingdom 6 days agoEdinburgh, Scotland, United Kingdom 1 week agoSelkirk, Scotland, United Kingdom 17 hours agoEdinburgh, Scotland, United Kingdom 17 hours agoEdinburgh, Scotland, United Kingdom 2 weeks agoEdinburgh, Scotland, United Kingdom 3 weeks agoEdinburgh, Scotland, United Kingdom 6 days agoEdinburgh, Scotland, United Kingdom 1 day agoOperations Manager - MOXY Edinburgh AirportNewbridge, Scotland, United Kingdom 4 weeks agoEdinburgh, Scotland, United Kingdom 5 days agoRiccarton, Scotland, United Kingdom 2 weeks agoEdinburgh, Scotland, United Kingdom 4 weeks agoEdinburgh, Scotland, United Kingdom 17 hours agoEdinburgh, Scotland, United Kingdom 1 week agoEdinburgh, Scotland, United Kingdom 3 weeks agoEdinburgh, Scotland, United Kingdom 1 week agoEdinburgh, Scotland, United Kingdom 1 day agoWe’re unlocking community knowledge in a new way. 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Deputy Service Manager - Relief within the Scottish Borders Area employer: Royal Voluntary Service
Royal Voluntary Service is an exceptional employer that prioritises the wellbeing of its employees and the communities they serve. With a strong commitment to employee development, flexible working opportunities, and a supportive work culture, staff can thrive while making a meaningful impact in the Scottish Borders area. The organisation offers competitive pay, generous holiday allowances, and extensive training, ensuring that every team member feels valued and empowered to grow in their role.
Contact Detail:
Royal Voluntary Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Service Manager - Relief within the Scottish Borders Area
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for opportunities like the Deputy Service Manager role. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Royal Voluntary Service and understand their mission. Think about how your experience aligns with their values and be ready to share specific examples of how you've made a difference in previous roles.
✨Tip Number 3
Show your passion for community service! When you get the chance, talk about why you want to work with older residents and how you can contribute to their wellbeing. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Royal Voluntary Service!
We think you need these skills to ace Deputy Service Manager - Relief within the Scottish Borders Area
Communication Skills
Leadership Skills
Person-Centred Approach
Teamwork
Planning and Organising
Risk Assessment
Volunteer Management
Health and Safety Compliance
Food Hygiene Awareness
Data Entry Skills
Relationship Building
Adaptability
Problem-Solving Skills
IT Proficiency
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Deputy Service Manager role. We want to see how you can contribute to our mission of boosting wellbeing for older residents!
Showcase Your Experience:Don’t hold back on sharing your relevant experience in health and social care. We’re looking for someone who understands the needs of our clients, so give us examples of how you've worked in a person-centred manner before.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your passion for the role shines through without unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Royal Voluntary Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Deputy Service Manager role. Familiarise yourself with the responsibilities, especially around client engagement and volunteer management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
This role is all about connecting with clients and volunteers, so be ready to share examples of how you've successfully engaged with people in previous roles. Highlight your communication skills and any experience you have in a person-centred approach to care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenges. Think of specific situations where you had to manage risks or support others, and be ready to discuss what you did and the outcomes.
✨Demonstrate Your Commitment to Continuous Improvement
The Royal Voluntary Service values continuous development, so be prepared to talk about how you keep your skills sharp. Share any training or professional development you've pursued, and express your enthusiasm for learning and growing within the role.
