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- Tasks: Lead and transform clinical operations in a high-performing veterinary environment.
- Company: Join the Royal Veterinary College, a leader in veterinary care and education.
- Benefits: Enjoy 30 days annual leave, competitive pension, and free gym membership.
- Other info: Be part of a diverse community dedicated to advancing animal health.
- Why this job: Make a meaningful impact on veterinary care and student experiences.
- Qualifications: Proven leadership experience with strong interpersonal and strategic skills.
The predicted salary is between 60000 - 80000 ÂŁ per year.
This is a permanent post, available on a full-time basis (or part-time/job share- to be agreed). Are you an exceptional operational leader who thrives on shaping high‑performing, values‑led clinical environments? Do you want to make a meaningful impact on veterinary care, education, research, and the student experience? If so, this could be your next defining role! Lead...... Inspire...... Transform.
The Royal Veterinary College is seeking a Clinical Services Operations Director—a strategic, people‑centred leader who will play a pivotal role in delivering excellence across our clinical teaching facilities. Reporting to the VP (Clinical Services), you will ensure that our hospitals, practices and diagnostic services deliver the highest quality care while supporting world‑class teaching and research. This is a rare opportunity to influence the future of veterinary clinical services across two sites, working alongside senior academic leaders, clinicians, and professional service teams. You will champion operational effectiveness, financial resilience, and a culture grounded in our RVC values.
What You’ll Lead
- Oversee day‑to‑day operations across our clinical hospitals and diagnostic labs
- Drive delivery of key financial, people, customer, and quality metrics
- Develop and embed collaborative, efficient operational structures across all clinical operations
- Shape a culture of excellence and inclusivity, ensuring everyday behaviours reflect our values
- Partner with academic clinicians to support teaching, growth opportunities, and innovative clinical services
- Lead the development of operational and capital business plans
- Coordinate capital investment priorities to support long‑term strategic goals
- Ensure compliance with regulatory, professional, H&S and accreditation standards
- Strengthen relationships with key external partners and suppliers
- Represent RVC at sector events—promoting our reputation as a leader in veterinary care and education.
You will also support site leadership teams, enhance performance through data‑informed insight, and ensure seamless collaboration across Estates, Finance, IT, HR, External Relations and more.
Who We’re Looking For
You are an experienced confident, inspiring leader with a proven track record of delivering operational excellence at regional or senior management level. You’ll bring:
- Values‑led leadership and exceptional interpersonal skills
- Strong emotional intelligence and the ability to influence at all levels
- Commercial acumen and robust experience across budgeting, business development or sales
- Strategic thinking and the courage to challenge constructively
- A collaborative approach that builds trust across clinical and professional teams
- Strong analytical, problem‑solving and change delivery capability
- A passion for driving high‑quality services that balance financial, educational, and clinical priorities.
If you're goal‑oriented, motivated by evidence‑based improvement, and energised by leading through complexity -this is the perfect role for you.
We offer a generous reward and benefits package including:
- A welcoming and friendly team
- Competitive and attractive pension package
- Generous 30 days annual leave (plus bank holidays + concessionary days)
- Opportunities for regular development and in‑house training
- On site café and restaurant
- Free membership to the Fitness and Wellbeing Centre located on site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included)
- Cycle to work scheme
- Free mini‑bus service to and from Potters Bar station and Hawkshead Campus
- A range of family friendly policies, including adoption, maternity and paternity pay and leave.
Why Join Us?
At the RVC, you’ll be part of a community dedicated to advancing animal health, educating future leaders, and delivering outstanding veterinary care. Your leadership will directly influence the student experience, clinical excellence, and the long‑term sustainability of our services. This is more than an operational role—it’s a chance to shape the future of veterinary healthcare and education.
Please see full candidate brochure on the RVC website. Potential applicants wishing to discuss this position informally are encouraged to contact Amanda Boag, Vice Principal for Clinical Service.
Closing Date: Thursday 30 April 2026
Interview Date: Thursday 14 May 2026
The University values diversity and inclusion – promotes equality of opportunity by working towards ensuring our workforce is reflective of our diverse community. We particularly encourage applications from women and people from Black, Asian and Minority Ethnic background across all roles which are under‑represented at senior levels across the University.
Clinical Services Operations Director in England employer: Royal Veterinary College
Contact Detail:
Royal Veterinary College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Operations Director in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the Royal Veterinary College and its values, and think about how your experience aligns with their mission. Be ready to share specific examples of how you've driven operational excellence in previous roles.
✨Tip Number 3
Showcase your leadership style! During interviews, highlight your people-centred approach and how you’ve inspired teams to achieve high performance. Remember, they’re looking for someone who can lead with emotional intelligence and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RVC community and making a meaningful impact in veterinary care.
We think you need these skills to ace Clinical Services Operations Director in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Clinical Services Operations Director. We want to see how you can lead, inspire, and transform our clinical environments!
Showcase Your Leadership Skills: This role is all about exceptional leadership, so don’t hold back! Share specific examples of how you've driven operational excellence and built high-performing teams in your previous roles. We love a good story!
Emphasise Values-Led Leadership: We’re looking for someone who embodies our values. Make sure to reflect on how your personal values align with ours and how you’ve fostered a culture of inclusivity and excellence in your past positions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Royal Veterinary College
✨Know the RVC Inside Out
Before your interview, dive deep into the Royal Veterinary College's mission, values, and recent achievements. Understanding their commitment to veterinary care and education will help you align your responses with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Style
As a Clinical Services Operations Director, your leadership approach is crucial. Prepare examples that highlight your values-led leadership and how you've successfully influenced teams in previous roles. Be ready to discuss how you foster inclusivity and operational excellence.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and strategic thinking abilities. Think of specific scenarios where you've tackled challenges in clinical operations or financial management. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the RVC's future plans, team dynamics, and how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career aspirations.