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For Companies At a Glance
- Tasks: Support colleagues and assist patients in a busy reception area.
- Company: Join the top 20 best hospitals to work for in the UK.
- Benefits: Competitive salary, part-time hours, and a supportive team environment.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: GCSEs in English and Maths, plus IT skills.
- Other info: Flexible working with opportunities for continuous learning and growth.
The predicted salary is between 19400 - 19400 £ per year.
Job Summary
This is an opportunity to make a difference by supporting colleagues and helping patients in our Oral, Maxillofacial Surgery and Orthodontic Department. We are looking for a friendly, enthusiastic and proactive individual who has exceptional multi‑tasking skills to assist the smooth running of a busy reception area and be the first point of contact when patients arrive for their appointments.
Main Duties
- Reception tasks: greet patients, enter information onto Millennium, book appointments, make/receive telephone calls and perform other administrative duties as required.
- Work flexibly with ever‑changing priorities while maintaining a cheerful, friendly and flexible approach.
About Us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other and our community. We are proud to be in the top 20 best hospitals to work for in the country. Our culture values diversity, kindness, and continuous learning.
Details
- Date posted: 15 October 2025
- Pay scheme: Agenda for Change
- Band: 2
- Salary: £24,465 a year (pro‑rata)
- Contract: Permanent
- Working pattern: Part‑time
- Reference number: 427‑7502571
- Location: Royal United Hospitals Bath NHS Trust; Combe Park, Bath, BA1 3NG
Person Specification
- Essential
- GCSE or equivalent qualifications in English and Mathematics
- IT literacy including Microsoft Office (Word, Outlook, Excel)
- The ability to communicate effectively verbally and in writing to patients and staff at a range of levels, including on the telephone
- Knowledge & prior experience working in the NHS or a similar patient/customer focused environment
- Desirable
- Knowledge and previous experience of Trust computer systems (i.e. Millennium)
- Experience working on a reception desk
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service (formerly CRB) will be required to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.
Employer Details
- Employer: Royal United Hospitals Bath NHS Foundation Trust
- Address: Royal United Hospitals Bath NHS Trust, Combe Park, Bath, BA1 3NG
- Website: https://www.ruh.nhs.uk/
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Receptionist & Admin Assistant employer: Royal United Hospitals
Contact Detail:
Royal United Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Admin Assistant
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Familiarise yourself with the key responsibilities of a Receptionist & Admin Assistant. This way, when you get that interview, you can show off your knowledge and enthusiasm for the position!
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, it's crucial to come across as friendly and approachable. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees at the Royal United Hospitals Bath NHS Trust. They can provide insider tips on what the team values and how to stand out during the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and making a difference in the community.
We think you need these skills to ace Receptionist & Admin Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your personality shine through! We want to see your friendly and proactive nature, so don’t be shy about expressing your enthusiasm for the role and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in reception or admin roles. Mention any specific skills that match the job description, like your IT literacy or communication skills, to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Royal United Hospitals
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist & Admin Assistant. Familiarise yourself with tasks like greeting patients, booking appointments, and using systems like Millennium. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since you'll be the first point of contact for patients, it's crucial to demonstrate your friendly and enthusiastic nature. Prepare examples of how you've effectively communicated with people in previous roles, especially in busy environments. A warm smile and a positive attitude can go a long way!
✨Be Ready for Multi-Tasking Questions
Expect questions about how you handle multiple tasks at once. Think of specific instances where you've successfully juggled various responsibilities, especially in a fast-paced setting. Highlight your ability to stay organised and maintain a cheerful approach, even when priorities shift.
✨Research the Trust's Values
The Royal United Hospitals Bath NHS Trust values diversity, kindness, and continuous learning. Make sure to mention how your personal values align with theirs during the interview. This shows that you're not just looking for a job, but that you want to be part of their team and contribute positively to their culture.