Job Summary
In this pivotal role, you will be responsible for delivering comprehensive administrative support across the department, ensuring the smooth and efficient operation of our administrative functions. You will work closely with the senior management team to help drive performance, maintain quality standards, and support financial targets, contributing directly to the delivery of high‑quality patient care.
Main duties
- Support the admin teams as required.
- Direct line management of the Band 4 Administrative Lead.
- Responsible for the monitoring of all processes and key performance indicators related to the service and to provide cross‑service support where necessary.
- Oversee data capture and challenges to support the delivery of relevant key performance indicators, including the review and escalation of longest waiters to relevant clinical teams.
- Support the set up and management of multi‑disciplinary meetings to review and streamline administrative processes that support optimal patient pathways within the service.
- Support Outpatient operational groups.
- Support the implementation and maintenance of IT systems within the department.
About Us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone\’s contribution in supporting the exceptional, person‑centred care we pride ourselves on. We are proud to be in the top 20 best hospitals to work for in the country. We are committed to creating a compassionate and inclusive environment. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation.
Details
- Date posted: 16 October 2025
- Pay scheme: Agenda for change
- Band: Band 5
- Salary: ÂŁ31,049 to ÂŁ37,796 a year per annum
- Contract: Permanent
- Working pattern: Full‑time
- Reference number: 427-7518708
- Job locations: Royal United Hospital, Combe Park, Bath, BA1 3NG
Person Specification
Essential
- Confirm previous admin experience at a senior level.
- Confirm previous NHS experience.
- Clear articulate knowledge of process redesign and implementation.
Desirable
- Confirm management or senior leadership experience.
- Confirm previous experience managing a team.
- Can articulate efficiencies and improvements from redesign.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
3>Employer details
Royal United Hospitals Bath NHS Foundation Trust
Royal United Hospital, Combe Park, Bath, BA1 3NG
Website: https://www.ruh.nhs.uk/
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Contact Detail:
Royal United Hospitals Recruiting Team