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- Tasks: Provide admin support in a friendly manner to patients and staff in the Trauma Assessment Unit.
- Company: Join a top-rated hospital dedicated to compassionate, person-centred care.
- Benefits: Enjoy a supportive environment with career growth, wellbeing programmes, and inclusive culture.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Good communication skills and IT proficiency; training provided for all levels.
- Other info: Be part of a dynamic team in a thriving community-focused hospital.
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are looking for admin and clerical support for the Trauma Assessment Unit (TAU) for a 1 year fixed term. To provide efficient and professional administrative and clerical support to the Trauma Assessment Unit and trauma sisters. This will include: to receive patients and relatives in a friendly and courteous manner and provide relevant information to patients and relatives clearly and in a way that patients and relatives understand. To orientate patients and relatives to the environment and facilities that are available.
Responsibilities
- To answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.
- To liaise with nurses, doctors, GPs and other members of the team obtaining and communicating necessary information accurately to assist the provision of a quality service for the patients.
- Scanning of patient documents and uploading to their electronic record.
- To input data into the National Hip Fracture Database.
- To support in the administrative tasks involved in planning of procedures within the unit.
- To arrange follow up appointments and transport for patients as and when appropriate.
- To organise the maintenance/repairs of equipment and facilities on the ward.
- Support the department with stock rotation and ordering supplies.
Qualifications
- Full training will be provided, however previous experience will be beneficial.
- Good literacy and excellent communication, both written and verbal, are necessary.
- Competent IT skills are necessary for the role.
About RUH and Benefits
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. We value everyone\’s contribution in supporting the exceptional, person-centred care we pride ourselves on. We are proud to be in the top 20 best hospitals to work for in the country. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks, celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We are committed to supporting you and hope you want to join our team. Learn more about living and working in Bath, our staff benefits, and our healthcare initiatives with Dyson Cancer Centre and our research.
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Ward Clerk employer: Royal United Hospitals Bath NHS Foundation Trust
Contact Detail:
Royal United Hospitals Bath NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Ward Clerk and think about how your skills match up. This will help you chat confidently during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former staff at RUH on LinkedIn or other platforms. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on common questions for admin roles. This will help you articulate your thoughts clearly and show off your communication skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the RUH team. Don’t miss out!
We think you need these skills to ace Ward Clerk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Ward Clerk. We want to see how you can bring your unique flair to our Trauma Assessment Unit!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your written and verbal skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Relevant Experience: Even if you haven’t worked as a Ward Clerk before, think about any admin or clerical roles you’ve had. We love seeing how your past experiences can contribute to providing top-notch support in our unit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Royal United Hospitals Bath NHS Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Clerk. Familiarise yourself with the tasks mentioned in the job description, like liaising with medical staff and handling patient information. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice how you would explain complex information clearly and concisely. You might even want to role-play with a friend, simulating scenarios where you need to provide information to patients or colleagues. This will boost your confidence and ensure you come across as friendly and professional.
✨Showcase Your IT Competence
As a Ward Clerk, you'll need to be comfortable with IT systems. Brush up on your data input skills and be ready to discuss any relevant software you've used in the past. If you have experience with electronic patient records or databases, make sure to highlight that during your interview.
✨Emphasise Teamwork and Compassion
The RUH values teamwork and compassion, so be prepared to share examples of how you've worked effectively in a team and provided excellent patient care in previous roles. Highlighting your ability to support colleagues and contribute to a positive environment will resonate well with the interviewers.
