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- Tasks: Provide admin support to the General Surgery Department, ensuring smooth patient communication.
- Company: Join the Royal United Hospitals Bath NHS Foundation Trust, a top 20 hospital in the UK.
- Benefits: Enjoy a supportive work environment, staff wellbeing programmes, and even access to a pool!
- Why this job: Be part of a compassionate team making a real difference in patient care and community health.
- Qualifications: GCSEs in English and Maths required; typing skills are a plus.
- Other info: This role is entry-level, perfect for students looking to kickstart their healthcare career.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Medical Secretary/Patient Pathway Co-ordinator
Join to apply for the Medical Secretary/Patient Pathway Co-ordinator role at Royal United Hospitals Bath NHS Foundation Trust
Medical Secretary/Patient Pathway Co-ordinator
1 week ago Be among the first 25 applicants
Join to apply for the Medical Secretary/Patient Pathway Co-ordinator role at Royal United Hospitals Bath NHS Foundation Trust
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Job Overview
The post holder will be required to provide a comprehensive administration service to support the reception booking team, consultants and clinicians in the General Surgery Department.
Job Overview
The post holder will be required to provide a comprehensive administration service to support the reception booking team, consultants and clinicians in the General Surgery Department.
You will work in association with the clerical teams to provide a central point of communication for patients and staff.
Main duties of the job
- Provide a complete medical administrative service including RTT, patient correspondence and editing and formatting letters.
- Liaising with Nurses, Doctors and other members of the multidisciplinary team including Inpatient / Outpatient Bookings teams to provide a quality service for the patients.
- Working as part of a team, sharing responsibility for the smooth running of the administrative service to deliver safe patient care
- To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed Job Description And Main Responsibilities
Please see the attached job description for full information.
For further details or to arrange an informal visit, please contact:
Laura Edgell, Performance & Operations Manager
Email: Laurajayne.Edgell@nhs.net
Tel: 01225-824922
Person specification
Qualifications
Essential criteria
- Educated to GCSE, O’ Level or CSE Equivalent in English and Maths
Desirable criteria
- Typing qualification or experience
Knowelge & Experience
Essential criteria
- Demonstrable experience and knowledge of office and administrative processes
Desirable criteria
- An understanding of RTT
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Documents to download
- Med Sec/Pathway Co-ordinator (PDF, 248.4KB)
- Join the RUH (PDF, 1.1MB)
Further details / informal visits contact
Name Laurajayne Edgell Job title Performance & Operations Manager Email address Laurajayne.Edgell@nhs.net Telephone number 01225-824922 Additional information
Alternative Contact
Nick Lepak, Specialty Manager, General Surgery
Email: Nicholas.Lepak@nhs.net
Tel: 07822-288029
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Health Care Provider
-
Industries
Hospitals and Health Care
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Medical Secretary/Patient Pathway Co-ordinator employer: Royal United Hospitals Bath NHS Foundation Trust
Contact Detail:
Royal United Hospitals Bath NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary/Patient Pathway Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific administrative processes used in healthcare settings, particularly in surgery departments. Understanding terms like RTT (Referral to Treatment) will show your commitment and readiness for the role.
✨Tip Number 2
Network with current or former employees of Royal United Hospitals Bath NHS Foundation Trust. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to demonstrate your communication skills, as this role requires liaising with various healthcare professionals. Practise articulating how you've effectively managed communications in previous roles.
✨Tip Number 4
Research the values and mission of the RUH, especially their focus on patient-centred care and staff wellbeing. Being able to discuss how your personal values align with theirs can make a strong impression during your interview.
We think you need these skills to ace Medical Secretary/Patient Pathway Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical administration and any specific skills that align with the role of a Medical Secretary/Patient Pathway Co-ordinator. Use keywords from the job description to demonstrate your fit for the position.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your motivation for applying and how your background makes you an ideal candidate. Mention your understanding of the role's responsibilities and how you can contribute to the team at Royal United Hospitals Bath NHS Foundation Trust.
Showcase Communication Skills: Since the role involves liaising with various healthcare professionals and patients, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've effectively managed enquiries or resolved issues in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a role in medical administration.
How to prepare for a job interview at Royal United Hospitals Bath NHS Foundation Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Medical Secretary/Patient Pathway Co-ordinator. Familiarise yourself with terms like RTT and patient correspondence, as well as the importance of communication within a multidisciplinary team.
✨Showcase Your Administrative Skills
Prepare to discuss your experience with office and administrative processes. Highlight any relevant qualifications or experiences that demonstrate your ability to manage tasks efficiently and effectively, especially in a healthcare setting.
✨Emphasise Teamwork and Communication
Since this role involves liaising with various healthcare professionals, be ready to provide examples of how you've successfully worked in a team. Discuss your approach to handling enquiries and relaying messages, showcasing your polite and helpful manner.
✨Demonstrate Your Commitment to Patient Care
The Royal United Hospitals Bath NHS Foundation Trust values person-centred care. Be prepared to talk about how you prioritise patient needs in your work and how you contribute to creating a compassionate and inclusive environment.
