Events & Community Co-ordinator

Job Overview

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re looking for a motivated and enthusiastic Events and Community Fundraising Co-ordinator to help us build strong relationships across our local community and support the delivery of inspiring events. If you’re passionate about making a difference and love bringing people together for a good cause, this could be the perfect role for you. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including.

• Proactively building relationships with community groups, schools, local businesses, and individuals across our catchment area.
• Supporting the delivery of fundraising events, from planning through to post-event evaluation.
• Providing excellent supporter care to our community fundraisers and event participants.
• Supporting our community volunteer programme.
• Assisting with marketing, social media, and communications for campaigns and events
• Helping with fundraising campaign and event logistics, materials and administration to keep everything running smoothly

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player. Proactive, organised and creative in problem solving. Previous experience in fundraising, events, customer service, or admin is welcome, but just as important is a can-do attitude and a desire to learn, because this is a great role to start a career in fundraising.

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Detailed Job Description And Main Responsibilities

If you would like more information about our charity, please visit the RUHX website at www.ruhx.org.uk.

Please note we are unable to offer visa sponsorship for this role. For more information, please see Skilled Worker visa: Overview – GOV.UK

Person specification

Qualifications

Essential criteria

• Educated to diploma level or equivalent experience
• Evidence of continuing professional development

Desirable criteria

• Qualification in business / charity marketing, or fundraising

Knowledge

Essential criteria

• Experience working within customer service, community and/or events fundraising environment.
• Experience/ knowledge of project management in particular events.
• Experience / knowledge of establishing & working with volunteers and Community Groups securing their effort and commitment
• Experience in an administration support role where quality systems and customer care skills have been required
• Experience / knowledge in delivering marketing and social media campaigns.

Desirable criteria

• Knowledge of the local community, including business and education in the area.
• Experience of carrying out risk assessments
• Understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc

Skills

Essential criteria

• Excellent communication and relationship building skills, able to gain the cooperation of others using tact and empathy via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
• Excellent attention to detail and organisational skills with the ability to develop action and project plans for areas of responsibility and deliver objectives / priorities within an agreed timeframe
• Developing communications and marketing materials that meets the needs of our target audiences
• Flexible team player with the ability to demonstrate self-motivation and able to time-manage and prioritise workloads in busy and demanding circumstances
• Excellent IT skills & ability to use social media sites to engage supporters.

Desirable criteria

• Ability to budget and control the use of financial and other resources
• Proficient in Raiser’s Edge database software

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• RUHX Events & Community Co-ordinator (PDF, 892.2KB)
• RUHX Welcome Letter (PDF, 282.1KB)
• Join the RUH (PDF, 1.1MB)

Further details / informal visits contact

Name Rhyannon Boyd Job title Associate Director RUHX Email address rhyannon.boyd@nhs.net #J-18808-Ljbffr