At a Glance
- Tasks: Provide vital administrative support to our Maternity Services team and help families during important moments.
- Company: Join the compassionate team at Royal United Hospitals Bath, dedicated to exceptional patient care.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal and professional growth.
- Other info: Flexible working across different areas with a focus on staff wellbeing and career development.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding healthcare setting.
- Qualifications: GCSE English and Maths, good customer care skills, and experience in an administrative role.
The predicted salary is between 24465 - 30581 £ per year.
Site: Bath Birthing Centre/Mary ward and Antenatal Clinic
Salary: £24,465 per annum, pro rata
Salary period: Yearly
Closing: 22/03/2026 08:00
Job overview:
Are you an experienced Administrator looking for a role where you can truly make a difference? Join our dedicated Maternity Services team at the Royal United Hospitals Bath and play a vital part in supporting families during some of the most important moments of their lives. We are looking for a proactive and organised individual to provide high-quality administrative support to our Specialist Midwifery Teams. In this varied and rewarding role, you’ll help ensure the smooth running of our service by coordinating appointments, maintaining accurate records, supporting patient queries, and working closely with midwives, clinicians, and wider multidisciplinary teams.
You’ll be supporting a range of specialist pathways, including Perinatal Mental Health, Infant Feeding, Birth Reflections, Bereavement, and Pelvic Health—each dedicated to providing personalised, compassionate care to women and families. Flexibility is key, and you may be required to work across different areas of the service to meet operational needs. If you’re a confident communicator with a friendly, approachable manner and a genuine passion for supporting high-quality patient care, we’d love to hear from you.
Main duties of the job:
- Reception and Clerical Support
- Provide an efficient, professional reception service that instils confidence in patients and relatives.
- Act as a point of contact for staff and patients, offering a courteous telephone and face-to-face service.
- Communication and Patient Support
- Provide clear, relevant information to women and their relatives.
- Telephone and Messaging
- Answer telephone enquiries.
- Liaison and Coordination
- Communicate effectively with Midwifery teams.
- Administrative Tasks and Workload Management
- Photocopying and ordering supplies.
Working for our organisation:
At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing.
Detailed job description and main responsibilities:
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification:
- Qualifications
- GCSE English and Maths (or equivalent)
- NVQ
- Experience and specific skills
- Working face to face with the public in a busy environment - good customer care skills.
- Working in an administrative post.
- Ability to use basic functions of Microsoft Office effectively – Word, Outlook etc.
- The ability to work efficiently as part of a team.
- Knowledge of medical terminology.
- Previous experience of working in the NHS or similar health care setting (patient/customer focused environment).
- Experience of dealing with difficult and sensitive situations.
Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visas) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Maternity Administrator in Bath employer: Royal United Hospital
Contact Detail:
Royal United Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maternity Administrator in Bath
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Maternity Services team at the Royal United Hospitals Bath. Understanding their values and how they support families can help you connect during your chat.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with patients and staff, think about examples where you've provided excellent customer care or handled sensitive situations. We want to hear those stories!
✨Tip Number 3
Show your passion for patient care! When you're in the interview, let your genuine interest in supporting families shine through. Talk about why you want to work in maternity services and how you can contribute to high-quality care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the lives of families.
We think you need these skills to ace Maternity Administrator in Bath
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting families shine through. We want to see that you genuinely care about providing high-quality patient care and are excited about the role.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles or healthcare settings. We love seeing how your skills align with what we do at the Royal United Hospitals Bath.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as this will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us keep track of your application.
How to prepare for a job interview at Royal United Hospital
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Maternity Administrator role. Familiarise yourself with the specific duties mentioned in the job description, such as coordinating appointments and supporting patient queries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a Maternity Administrator, effective communication is key. Prepare examples of how you've successfully communicated with patients or colleagues in previous roles. Highlight your ability to handle sensitive situations with empathy and professionalism, which is crucial in a healthcare setting.
✨Demonstrate Organisational Skills
Being organised is essential for this role. Think of instances where you've managed multiple tasks or prioritised effectively in a busy environment. Be ready to discuss how you keep track of appointments and maintain accurate records, as these are vital for ensuring smooth operations.
✨Emphasise Your Team Spirit
The job requires working closely with midwives and multidisciplinary teams. Share experiences that showcase your ability to collaborate and support others. Mention any previous experience in a team-oriented environment, especially in healthcare, to illustrate your commitment to providing high-quality patient care.