At a Glance
- Tasks: Support sustainable fashion while driving sales and managing the shop floor.
- Company: Join Royal Trinity Hospice, London's oldest hospice with a mission for compassionate care.
- Benefits: Generous leave, pension scheme, store discounts, and exciting events.
- Other info: Inclusive workplace that values diversity and offers great career growth.
- Why this job: Make a real difference in the community while pursuing your passion for fashion.
- Qualifications: Experience in customer service and a love for sustainability and fashion.
The predicted salary is between 12 - 15 € per hour.
Hours: 15 hours per week (part time hours)
Location: Clapham Junction
How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community? As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.
If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.
Skills and experience
- Experience of working in a fast-paced customer focussed environment
- Experience of dealing with the public face to face and over the telephone
- Have a passion for fashion and sustainability
- Good literacy and numeracy skills
- Excellent communication and customer service skills
Benefits of working at Trinity
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- A pension scheme is offered with employer contributions of up to 7.5%
- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight tests for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds.
How to apply
Please click the apply online button below. For more information, please download the job description and person specification.
Part Time Assistant Manager - Clapham Junction in London employer: Royal Trinity Hospice
Join Royal Trinity Hospice as a Part Time Assistant Manager at our Clapham Junction charity shop, where you will be part of a dedicated team striving to make a significant impact in sustainable fashion while supporting vital end-of-life care. Enjoy generous benefits including 27 days annual leave, a pension scheme with employer contributions, and opportunities for personal growth within an inclusive work culture that values diversity and respect. This role not only offers a chance to drive sales and engage with the community but also allows you to participate in exciting events that celebrate our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Assistant Manager - Clapham Junction in London
✨Tip Number 1
Get to know the charity and its mission! Before your interview, dive into Royal Trinity Hospice's values and what they stand for. This will not only help you connect with the team but also show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with the public, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your passion for fashion and sustainability! Bring some ideas on how you could drive sales from donated goods or create eye-catching displays. We love seeing creativity and enthusiasm, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, it shows you’re tech-savvy and ready to embrace the digital age, which is super important in today’s retail environment.
We think you need these skills to ace Part Time Assistant Manager - Clapham Junction in London
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion and sustainability shine through! We want to see how you connect with our mission at Royal Trinity Hospice, so share any relevant experiences or thoughts that highlight your enthusiasm.
Tailor Your Application:Make sure to customise your application to fit the role of Assistant Manager. Highlight your experience in fast-paced environments and customer service, as these are key skills we’re looking for. A little personal touch goes a long way!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Use bullet points if it helps to break down your achievements!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Royal Trinity Hospice
✨Know Your Stuff
Before the interview, make sure you understand the mission of the Royal Trinity Hospice and their commitment to sustainable fashion. Familiarise yourself with their values and how they impact the community. This will show your genuine interest in the role and the organisation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you dealt with challenging customers or went above and beyond to help someone. This is crucial for a role that involves engaging with the public face-to-face.
✨Passion for Fashion and Sustainability
Be ready to discuss your passion for fashion and sustainability during the interview. Share any personal experiences or initiatives you've been involved in that align with these values. This will help you connect with the interviewers and demonstrate that you're a great fit for the team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the shop's current campaigns, how they measure success in sales, or opportunities for growth within the charity. It shows that you're engaged and serious about the position.
