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- Tasks: Ensure smooth running of patient services and coordinate care for those in need.
- Company: Join the compassionate team at Royal Trinity Hospice, making a difference in palliative care.
- Benefits: Generous annual leave, pension scheme, and discounts, plus exciting events and opportunities.
- Why this job: Be part of a supportive team that values inclusivity and makes a real impact on lives.
- Qualifications: Strong IT skills, effective communication, and excellent organisational abilities required.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 28000 - 29355 £ per year.
Salary: £28,000 - £29,355 pa (Mulberry PayScale, Grade Cedar)
Hours: Full time - hours per week
Length of Tenure: Permanent
Our Clinical Hub has been developed to streamline the coordination of care for patients, address the evolving palliative and end of life care needs of our local population and maximise the flexibility and responsiveness we can offer. We are looking for an experienced, enthusiastic, and highly motivated individual to take up the post of a Clinical Hub Administrator to ensure the smooth running of patient services at Royal Trinity Hospice. You will be a key member of the Clinical Hub Services, and the wider multidisciplinary team working across Royal Trinity Hospice’s community catchment area supporting patients with urgent and complex specialist palliative care needs wherever they call home.
Key Responsibilities of a Clinical Hub Administrator:
- To ensure the smooth running of the Clinical Hub by providing comprehensive, efficient and high quality secretarial and administrative services to all patient services teams.
- This will involve prioritising and organising the day-to-day workload while maintaining confidentiality of information throughout the full range of duties involved.
- To work as part of the administrative team to ensure the smooth running of the patient services.
- Deal with the day-to-day demands on the service and aim to resolve problems with the Line Manager and relevant Clinical Leads.
- Use own initiative to ensure that urgent matters are brought to the attention of the Line Manager.
- To be able to effectively monitor, manage and action a number of Outlook inboxes, Clinical requests, inbound referrals and adding documents requiring precise attention to detail.
- Coordinate, book and amend clinicians’ appointments where necessary, including identification and booking of key resources such as staff, rooms and transport.
- To be able to take notes/minutes of clinical and administrative meetings as required by the teams and to take forward actions arising from the notes/minutes.
Skills and experience required:
- Competent IT Skills
- Effective communication: inter-personal and organisational skills, face to face, in writing and over the telephone
- Strong organisational skills
- Strong attention to detail & accuracy
- Problem solving and analytical skills
- Self-confident and intuitive
- Willing to work with a degree of flexibility
Benefits:
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events
- A staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports diversity in all its forms. We encourage and welcome applications from people of all backgrounds.
Clinical Hub Administrator in London employer: Royal Trinity Hospice
Contact Detail:
Royal Trinity Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Hub Administrator in London
✨Tip Number 1
Get to know the company! Research Royal Trinity Hospice and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the culture, plus it might just give you an edge when it comes to getting noticed.
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills match the job description and be ready to share specific examples of your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Royal Trinity Hospice.
We think you need these skills to ace Clinical Hub Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Clinical Hub Administrator role. Highlight your relevant experience and skills that match the job description, like your organisational skills and attention to detail.
Show Your Enthusiasm: Let your passion for palliative care shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about making a difference in patients' lives.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily see how you fit into our team and the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Royal Trinity Hospice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clinical Hub Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing Outlook inboxes and coordinating appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Think about how you prioritised your workload and resolved any issues that arose. This will highlight your ability to handle the demands of the position.
✨Communicate Effectively
Effective communication is key in this role, so practice articulating your thoughts clearly. During the interview, be sure to listen carefully to questions and respond thoughtfully. You might even want to prepare a few questions of your own to ask the interviewer, showing that you’re engaged and interested in the team dynamics.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this position, be ready to showcase your attention to detail. You could mention instances where your meticulous nature helped prevent errors or improved processes. This will reassure the interviewers that you can handle sensitive information and maintain confidentiality effectively.
