First Contact Clinical Nurse

First Contact Clinical Nurse

Full-Time 47951 - 56863 £ / year (est.) No home office possible
Royal Trinity Hospice

At a Glance

  • Tasks: Conduct holistic assessments and manage patient referrals in a supportive clinical environment.
  • Company: Join a friendly hospice team dedicated to palliative care.
  • Benefits: Competitive salary, generous leave, pension scheme, and discounts.
  • Other info: Opportunities for professional growth and participation in exciting events.
  • Why this job: Make a real difference in patients' lives while developing your nursing skills.
  • Qualifications: Must be a registered nurse with experience in patient services.

The predicted salary is between 47951 - 56863 £ per year.

We have an exciting opportunity to join our friendly and supportive Clinical Hub at Trinity. The main purpose of this role is to follow patient referrals, undertake holistic telephone assessments of patients, their families and/or carers to identify their immediate and anticipated specialist palliative care needs.

Main duties of the job:

  • To play a key role in receiving and managing referrals made to the hospice.
  • To ensure a timely, responsive, and effective service for the benefit of all stakeholders involved in the patient referral.
  • Manage all aspects of the referral system to the hospice identifying appropriateness, urgency, and level of priority.
  • Work collaboratively with internal and external partners to support the coordination and management of patients referred to the hospice, and ensure care is planned to meet the individualised and dynamic needs of the patients, and those close to them.
  • Use assessments and interventions as opportunities to train, coach and mentor clinical staff and visitors to the hospice about specialist palliative care practice.

About us:

  • We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay.
  • Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay.
  • A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension.
  • A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu).
  • Cycle to work scheme and interest‑free season ticket loans available.
  • Free eyesight test for DSE users and a contribution towards the cost of glasses.
  • 25% store discount in Trinity shops.
  • Life assurance cover.
  • Lots of opportunities to attend exciting and high‑profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party.
  • Regular ballots for donated free tickets and prizes.
  • Access to courses of free counselling.

Person Specification:

Experience:

  • Significant experience of providing direct patient services.
  • Experience of maintaining effective inter‑disciplinary team working structures and systems.
  • Experience of managing challenging scenarios.

Qualifications:

  • Professional qualification and associated membership of nursing profession.
  • Registered with the NMC 1st level Registered Nurse.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

First Contact Clinical Nurse employer: Royal Trinity Hospice

Join our compassionate and dedicated team at Trinity, where we prioritise a supportive work culture and offer excellent benefits such as generous annual leave, a robust pension scheme, and opportunities for professional growth. As a First Contact Clinical Nurse, you will play a vital role in providing holistic care to patients while enjoying a fulfilling career in a dynamic environment that values collaboration and community engagement.
Royal Trinity Hospice

Contact Detail:

Royal Trinity Hospice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land First Contact Clinical Nurse

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare field, especially those who work in palliative care. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to patient assessments and interdisciplinary teamwork. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for patient care during interviews. Share specific examples of how you've managed challenging scenarios or collaborated with teams to improve patient outcomes. This will help you stand out!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our supportive Clinical Hub.

We think you need these skills to ace First Contact Clinical Nurse

Holistic Assessment
Palliative Care Knowledge
Referral Management
Interdisciplinary Teamwork
Communication Skills
Patient Advocacy
Coaching and Mentoring
Crisis Management
Nursing Qualification
Registered Nurse with NMC
Stakeholder Engagement
Care Planning
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of First Contact Clinical Nurse. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Experience: Don’t just list your qualifications; share specific examples of your significant experience in providing direct patient services. We want to see how you've managed challenging scenarios and worked within interdisciplinary teams.

Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to read. We appreciate straightforward communication, especially when it comes to patient care!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Royal Trinity Hospice

✨Know Your Role Inside Out

Make sure you thoroughly understand the responsibilities of a First Contact Clinical Nurse. Familiarise yourself with the key duties mentioned in the job description, such as managing referrals and conducting holistic assessments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Prepare for Scenario-Based Questions

Expect to be asked about how you would handle specific situations related to patient care and referrals. Think of examples from your past experience where you've successfully managed challenging scenarios or collaborated with interdisciplinary teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Showcase Your Communication Skills

As a First Contact Clinical Nurse, effective communication is key. Be prepared to discuss how you would communicate with patients, families, and other healthcare professionals. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to manage sensitive conversations in a clinical setting.

✨Ask Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how the hospice measures success in patient care. This not only shows your interest but also helps you gauge if the organisation aligns with your values.

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