At a Glance
- Tasks: Lead and deliver a digital skills programme to empower staff and volunteers.
- Company: Join Royal Trinity Hospice, transforming care through technology.
- Benefits: Generous annual leave, pension scheme, and discounts at Trinity shops.
- Other info: Inclusive workplace promoting diversity and equal opportunities for all.
- Why this job: Make a real impact by enhancing digital skills in a compassionate environment.
- Qualifications: Experience in training and knowledge of Microsoft 365 is essential.
The predicted salary is between 37800 - 46200 £ per year.
At Royal Trinity Hospice, we are transforming how technology supports compassionate care.
This role is central to empowering our staff and volunteers with the digital confidence and skills they need to deliver outstanding services.
You will join a forward-thinking IT team driving digital inclusion, innovation and real organisational impact.
As Digital Educator / Digital Development Officer, you will lead, design and deliver a structured Digital Skills Programme aligned to organisational priorities.
You will support clinical and non-clinical teams, staff and volunteers to build confidence in Microsoft 365 and other core digital tools, creating practical learning content and embedding digital capability across the Hospice.
- Overall purpose of the role
- Lead, design and deliver a structured digital skills programme aligned to organisational priorities.
- Implement the Hospice’s Digital Skills Programme, ensuring a range of digital skills interventions are in place across clinical and non-clinical platforms, Microsoft 365 and other core digital tools.
- Create engaging learning content, including workshops, guides, videos and bite-sized learning resources.
- Identify digital skills gaps and tailor interventions to different teams, roles and levels of digital confidence.
- Act as a digital champion, promoting best practice, adoption and positive digital behaviours across the organisation.
- Work closely with IT and business teams to embed digital tools into everyday workflows and improve how technology supports compassionate care.
- Monitor and report on adoption, engagement and the impact of digital initiatives, using insight and data to improve delivery.
- Lead and refresh the IT induction programme, ensuring content reflects current and new digital platforms and implementations.
- Support and develop the Tech Buddy programme through regular meetings, communications, training opportunities and recognition.
Skills and experience required
- Experience delivering training, facilitation or learning programmes, ideally including digital skills, digital adoption or workplace technology.
- Good working knowledge of Microsoft 365, including Teams, Share Point, One Drive and Outlook; experience or awareness of Copilot is desirable.
- Ability to simplify technical concepts into accessible, practical guidance for non-technical audiences.
- Strong communication, presentation, facilitation and stakeholder engagement skills, with the ability to build credibility and influence across teams.
- Content creation skills, including guides, videos, workshops and other learning materials.
- Analytical mindset, with the ability to use data to assess impact, improve learning delivery and support informed decision-making.
- Awareness of digital inclusion, accessibility best practice, adult learning principles and change management approaches.
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5%or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e. g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
Royal Trinity Hospice is committed to promoting equal opportunities in employment.
Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief.
We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
We encourage and welcome applications from people of all backgrounds.
Interview date: Week beginning 5 October 2026
As part of our safer recruitment practices, all successful applicants will be subject to full preemployment check based on the NHS standard which includes DBS, Reference checks and Occupational Health clearance.
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Digital Educator employer: Royal Trinity Hospice
Royal Trinity Hospice is an exceptional employer, offering a supportive and collaborative work environment in the heart of London. With a strong commitment to employee growth and development, we provide numerous opportunities for training and advancement, ensuring that our team members can thrive while making a meaningful impact in the lives of those we serve. Join us and be part of a dedicated team that values compassion, teamwork, and the importance of every moment.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Educator
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Royal Trinity Hospice looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Digital Educator
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Royal Trinity Hospice, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Royal Trinity Hospice and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Royal Trinity Hospice
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Royal Trinity Hospice might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Royal Trinity Hospice.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.