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- Tasks: Lead triage systems to ensure safe and effective patient care.
- Company: Join the compassionate team at Royal Trinity Hospice.
- Benefits: Generous annual leave, pension scheme, and exciting events.
- Other info: Inclusive workplace promoting equality and diversity.
- Why this job: Make a real difference in palliative care while developing your skills.
- Qualifications: Registered Nurse with experience in specialist palliative care.
The predicted salary is between 48220 - 56300 £ per year.
We are looking for an experienced Triage Clinical Nurse Specialist with proven ability to implement and oversee triage systems and protocols to ensure safe, timely, and effective patient flow. Knowledge in Clinical Triage in line with NHS Pathways and Advanced Telephone Triage. This post requires you to act as the first point of clinical contact for the patient, following patient referral. They will identify and respond to the immediate specialist palliative care needs, through direct liaison with the patient, carer or other involved health and social care professionals.
Key responsibilities
- To play a lead role in receiving and managing referrals made to the hospice.
- Triage all incoming referrals considering patient’s stated symptoms to determine the appropriate level of care required to safely meet the patient’s specialist palliative care needs.
- Utilise agreed resources and guidelines to effectively assess, prioritise, advise, schedule patient care management or refer patient when necessary to other appropriate health and social care agencies.
- To ensure a timely, responsive, supportive and effective service for the benefit of all stakeholders involved in the patient referrals.
- Manage all aspects of the referral system to the hospice – identifying appropriateness, urgency, and level of priority.
- Work collaboratively with internal and external partners to support the coordination and management of patients referred to the hospice, and ensure care is planned to meet the individualised and dynamic needs of the patients, and those close to them.
- Use assessments and interventions as opportunities to train, coach and mentor clinical staff and visitors to the hospice about specialist palliative care practice.
Skills and experience required
- Registered Nurse with bachelor’s degree level training in palliative/end of life care or related subject and extensive experience working within a specialist palliative care field.
- Advanced assessment skills.
- Critical Thinking Skills.
- Able to demonstrate knowledge of disease trajectories and treatment effects.
- Advanced Communication skills.
- Enthusiasm and a flexible attitude to working.
- Ability to work autonomously and as part of a team.
- The successful candidate must be able to travel with ease across our catchment area (a current UK driving licence is desirable).
Benefits
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay.
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay.
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension.
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu).
- Cycle to work scheme and interest‑free season ticket loans available.
- Free eyesight test for DSE users and a contribution towards the cost of glasses.
- 25% store discount in Trinity shops.
- Life assurance cover.
- Lots of opportunities to attend exciting and high‑profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party.
- Regular ballots for donated free tickets and prizes.
- Access to courses of free counselling.
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds.
How to apply
If you have the skills and experience, we’re looking for, please complete the online application below. For an informal chat or visit please contact Adebusola Olalekan‑Sule, Head of Clinical Hub on 0207 787 1000.
NB: This advert may close earlier than the stated closing date if we receive suitable applications.
Closing date: Sunday 30 November 2025
Interview date: Monday 8 December 2025
All successful applicants will be subject to DBS, Occupational Health and Reference checks.
Triage Clinical Nurse Specialist in City of London employer: Royal Trinity Hospice
Contact Detail:
Royal Trinity Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Triage Clinical Nurse Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in palliative care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical triage knowledge. Be ready to discuss how you would handle specific patient scenarios and demonstrate your advanced assessment skills.
✨Tip Number 3
Show off your enthusiasm! During interviews, let your passion for palliative care shine through. Share stories that highlight your experience and commitment to providing excellent patient care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Royal Trinity Hospice.
We think you need these skills to ace Triage Clinical Nurse Specialist in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in triage systems and palliative care. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant expertise!
Showcase Your Communication Skills: As a Triage Clinical Nurse Specialist, communication is key! Use your application to demonstrate your advanced communication skills. Share examples of how you've effectively liaised with patients and healthcare professionals in the past.
Highlight Your Critical Thinking: We’re looking for someone with strong critical thinking skills. In your application, include specific instances where you’ve had to assess situations quickly and make informed decisions that benefited patient care.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Royal Trinity Hospice
✨Know Your Triage Inside Out
Make sure you brush up on your knowledge of clinical triage systems and protocols, especially in line with NHS Pathways. Be ready to discuss how you've implemented these in previous roles and how they can ensure safe and effective patient flow.
✨Showcase Your Communication Skills
As a Triage Clinical Nurse Specialist, you'll be the first point of contact for patients. Prepare examples that highlight your advanced communication skills, particularly in managing sensitive conversations with patients and their families.
✨Demonstrate Critical Thinking
Be prepared to showcase your critical thinking skills during the interview. Think of scenarios where you've had to assess and prioritise patient needs quickly and effectively, and be ready to explain your thought process.
✨Highlight Team Collaboration
This role requires working collaboratively with various health and social care professionals. Share specific examples of how you've successfully worked as part of a team to manage patient referrals and ensure coordinated care.