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For Companies At a Glance
- Tasks: Drive sales, manage stock, create displays, and provide excellent customer service.
- Company: Join a charity shop aiming to revolutionise sustainable fashion while supporting end-of-life care.
- Benefits: Generous leave, pension scheme, store discounts, and opportunities for exciting events.
- Why this job: Make a real difference in the community while working in a fast-paced, stylish environment.
- Qualifications: Experience in customer service, passion for fashion, and strong communication skills.
- Other info: Inclusive workplace promoting equal opportunities for all backgrounds.
The predicted salary is between 27008 - 28119 £ per year.
Salary: £27,008 - £28,119 pa
Hours: per week (full time)
Location: Clapham Junction
How would you like to be part of a team whose ambition is to become ‘London’s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life‑limiting illness in the community? As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end‑of‑life care and support to patients and their families across seven London boroughs.
About the role
If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.
Skills and experience
- Experience of working in a fast‑paced customer‑focused environment
- Experience of dealing with the public face to face and over the telephone
- Have a passion for fashion and sustainability
- Good literacy and numeracy skills
- Excellent communication and customer service skills
Benefits of working at Trinity
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- A pension scheme is offered with employer contributions
- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
- Cycle to work scheme and interest‑free season ticket loans available
- Free eyesight tests for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high‑profile events, a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports in all its forms. We encourage and welcome applications from people of all backgrounds.
Assistant Shop Manager - Clapham Junction employer: Royal Trinity Hospice
Contact Detail:
Royal Trinity Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Clapham Junction
✨Tip Number 1
Get to know the charity and its mission! Before your interview, dive into Royal Trinity Hospice's values and what they stand for. This will not only help you connect with the team but also show that you're genuinely interested in making a difference.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see how you can drive sales and create a welcoming atmosphere in the shop.
✨Tip Number 3
Be ready to discuss your passion for fashion and sustainability. Share your thoughts on current trends and how they align with sustainable practices. This will demonstrate that you’re not just looking for any job, but one that resonates with your values.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role, the team, or the charity’s future plans. This shows that you’re engaged and eager to be part of the journey towards becoming London’s answer to sustainable fashion.
We think you need these skills to ace Assistant Shop Manager - Clapham Junction
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let us know why sustainable fashion matters to you. Share any personal experiences or insights that connect you to our mission at Royal Trinity Hospice.
Highlight Relevant Experience: Make sure to mention any previous roles where you've worked in fast-paced environments or dealt with customers. We want to see how your skills can drive sales and enhance customer service in our shop.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Royal Trinity Hospice
✨Know Your Stuff
Before the interview, make sure you research the charity and its mission. Understand how they contribute to sustainable fashion and the community. This will show your genuine interest and help you connect your passion for fashion with their goals.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you dealt with challenging customers or went above and beyond to help someone. This is crucial for a role that involves engaging with the public.
✨Dress the Part
Since this role is in fashion, make sure to dress smartly and stylishly for the interview. Choose an outfit that reflects your personal style while also being appropriate for a charity shop environment. This will demonstrate your understanding of the brand and its values.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about their retail campaigns, how they measure success in the shop, or what challenges they face in promoting sustainability. This shows your enthusiasm and willingness to engage with the role.
