At a Glance
- Tasks: Join the National Training Team to deliver engaging digital CPD training programmes.
- Company: The Royal Town Planning Institute, a leader in planning and community development.
- Benefits: £35,250 salary, excellent pension scheme, 26 days annual leave, and hybrid working.
- Other info: Collaborative culture with opportunities for professional development and career advancement.
- Why this job: Make a real impact on professional growth in a supportive and inclusive environment.
- Qualifications: Experience in training administration, CRM, LMS, and online training delivery.
The predicted salary is between 35250 - 35250 £ per year.
London Office based with a blend of home and office working. Full time, permanent. £35,250 per annum dependant on location.
The Royal Town Planning Institute (RTPI) champions the power of planning in creating prosperous places and vibrant communities. We represent over 27,000 members worldwide, supporting them throughout their careers. We shape planning policy, raise professional standards and are the only body in the UK to confer Chartered status to planners, the highest professional qualification.
An exciting opportunity has arisen for a Training Administration Officer at RTPI to work as part of the National Training Team to deliver digital CPD training programs for our members and non-members. In this role you will work as part of the National Training Team producing online CPD training programmes and delivering to our members via our learning management system.
You will have a key role in the full cycle of training administration using our CRM, learners’ engagement in our LMS, managing learners’ access to the relevant training content after online bookings. You will also host online webinars with groups of delegates, upload multi-media training materials to the system, update training content with the Trainers based on learners’ feedback and regulatory changes.
You will also work with Finance, IT, Membership and regional colleagues across the organisation and liaise with external consultants and technology suppliers. You will have experience of working within a membership organisation or education institution or in corporate training using CRM, LMS, Webinar and Microsoft 365 applications. Knowledge of adult learning, online training development and delivery, training evaluation techniques will be an advantage, plus a good understanding of what makes training and CPD successful.
RTPI has a positive, supportive and inclusive work environment which actively operates a policy of helping its employees at all levels to achieve professional growth. We seek to foster a collaborative and respectful work environment which promotes equality, diversity and inclusivity.
Closing date: 30 June 2026. Interview date: 7 July 2026. Please note – we may close this vacancy early if we receive sufficient applications for the position. Therefore, if you are interested, please submit your application as early as possible.
Excellent Pension Scheme, 26 Days Annual Leave, Hybrid Working.
Training Administration Officer employer: Royal Town Planning Institute (RTPI)
The Royal Town Planning Institute (RTPI) is an exceptional employer, offering a supportive and inclusive work culture that prioritises professional growth and development. With a commitment to equality and diversity, employees enjoy a blend of home and office working in London, competitive benefits including an excellent pension scheme and 26 days of annual leave, making it an ideal place for those seeking meaningful and rewarding employment in the planning sector.
Contact Details:
Royal Town Planning Institute (RTPI) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Training Administration Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RTPI on LinkedIn. A friendly chat can give you insider info about the role and the company culture, plus it shows your genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to training administration and digital CPD. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with CRM and LMS systems, as well as Microsoft 365 applications. Being able to discuss your experience with these tools will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Training Administration Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Training Administration Officer role. Highlight any experience with CRM, LMS, or webinar hosting to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about training and how your background aligns with our mission at RTPI. Keep it engaging and personal!
Showcase Your Tech Savvy:Since this role involves a lot of digital tools, don’t forget to mention your proficiency with Microsoft 365 and any other relevant tech skills. We love candidates who are comfortable in the digital space!
Apply Early!:We might close the application process early if we get enough great candidates, so don’t wait! Head over to our website and submit your application as soon as you can to ensure you’re in the running.
How to prepare for a job interview at Royal Town Planning Institute (RTPI)
✨Know Your Stuff
Make sure you understand the role of a Training Administration Officer and the specifics of RTPI's mission. Familiarise yourself with their digital CPD training programmes and how they engage members. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Tech Skills
Since the role involves using CRM, LMS, and Microsoft 365 applications, be prepared to discuss your experience with these tools. Bring examples of how you've used technology to enhance training or improve learner engagement in previous roles.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at RTPI and how they see the future of training evolving. This shows that you're not only interested in the job but also in the team and organisation.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in training administration. Think of examples from your past where you successfully managed learner access or adapted training content based on feedback. This will demonstrate your ability to handle real-world challenges.
