At a Glance
- Tasks: Manage and deliver engaging digital CPD training programmes for members and non-members.
- Company: Join the Royal Town Planning Institute, a leader in planning and community development.
- Benefits: Enjoy a competitive salary, excellent pension scheme, and 26 days annual leave.
- Other info: Hybrid working model with opportunities for professional growth and collaboration.
- Why this job: Make a real impact in professional development while working in a supportive, inclusive environment.
- Qualifications: Experience with CRM, LMS, and online training delivery is essential.
The predicted salary is between 35250 - 35250 £ per year.
London Office based with a blend of home and office working. Full time, permanent. £35,250 per annum dependant on location.
The Royal Town Planning Institute (RTPI) champions the power of planning in creating prosperous places and vibrant communities. We represent over 27,000 members worldwide, supporting them throughout their careers. We shape planning policy, raise professional standards and are the only body in the UK to confer Chartered status to planners, the highest professional qualification.
An exciting opportunity has arisen for a Training Administration Officer at RTPI to work as part of the National Training Team to deliver digital CPD training programs for our members and non-members. In this role you will work as part of the National Training Team producing online CPD training programmes and delivering to our members via our learning management system.
You will have a key role in the full cycle of training administration using our CRM, learners’ engagement in our LMS, managing learners’ access to the relevant training content after online bookings. You will also host online webinars with groups of delegates, upload multi-media training materials to the system, update training content with the Trainers based on learners’ feedback and regulatory changes.
You will also work with Finance, IT, Membership and regional colleagues across the organisation and liaise with external consultants and technology suppliers. You will have experience of working within a membership organisation or education institution or in corporate training using CRM, LMS, Webinar and Microsoft 365 applications. Knowledge of adult learning, online training development and delivery, training evaluation techniques will be an advantage, plus a good understanding of what makes training and CPD successful.
RTPI has a positive, supportive and inclusive work environment which actively operates a policy of helping its employees at all levels to achieve professional growth. We seek to foster a collaborative and respectful work environment which promotes equality, diversity and inclusivity.
Closing date: 30 June 2026. Interview date: 7 July 2026. Please note – we may close this vacancy early if we receive sufficient applications for the position. Therefore, if you are interested, please submit your application as early as possible.
CPD Training Admin & LMS Specialist (Hybrid) employer: Royal Town Planning Institute (RTPI)
The Royal Town Planning Institute (RTPI) is an exceptional employer, offering a supportive and inclusive work culture that prioritises professional growth and development for all employees. With a hybrid working model based in London, staff enjoy a competitive salary, excellent pension scheme, and 26 days of annual leave, making it an ideal environment for those seeking meaningful and rewarding careers in planning and education.
Contact Details:
Royal Town Planning Institute (RTPI) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CPD Training Admin & LMS Specialist (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RTPI on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching RTPI's recent projects and initiatives. Show us that you're genuinely interested in our mission and how you can contribute to it.
✨Tip Number 3
Practice your online presentation skills. Since you'll be hosting webinars, being comfortable with tech and engaging an audience is key. Record yourself and refine your delivery!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CPD Training Admin & LMS Specialist (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the CPD Training Admin & LMS Specialist role. Highlight any relevant experience with CRM, LMS, and online training development to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about training and how your background aligns with our mission at RTPI. Keep it engaging and personal – we want to get to know you!
Showcase Your Tech Savvy:Since this role involves using various tech tools, mention your proficiency with Microsoft 365 and any experience you have with webinars or online training platforms. We love candidates who are comfortable in the digital space!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we receive enough applications, so get your materials in as soon as you can through our website!
How to prepare for a job interview at Royal Town Planning Institute (RTPI)
✨Know Your Stuff
Make sure you understand the role of a Training Administration Officer and the specifics of CPD training. Familiarise yourself with the RTPI's mission and values, as well as their approach to professional development. This will show your genuine interest in the position and help you connect your experience to their needs.
✨Showcase Your Tech Skills
Since this role involves using CRM and LMS systems, be prepared to discuss your experience with these tools. Bring examples of how you've used technology to enhance training delivery or learner engagement. If you have any specific achievements related to online training or webinars, make sure to highlight them!
✨Engage with Examples
Prepare to share specific examples from your past work that demonstrate your ability to manage training programmes and collaborate with various teams. Think about times when you adapted training content based on feedback or regulatory changes, as this aligns perfectly with what RTPI is looking for.
✨Emphasise Inclusivity
RTPI values a positive and inclusive work environment, so be ready to discuss how you promote equality and diversity in your work. Share any experiences where you've contributed to a collaborative atmosphere or supported diverse learners, as this will resonate well with their organisational culture.
