Mobile Service Engineer - Bristol
Mobile Service Engineer - Bristol

Mobile Service Engineer - Bristol

Full-Time 30000 - 42000 £ / year (est.) No home office possible
Royal Terberg Group

At a Glance

  • Tasks: Perform servicing, inspections, and repairs on various heavy equipment at customer sites.
  • Company: Join a leading service provider in the heavy machinery industry.
  • Benefits: Enjoy 25 days holiday, enhanced pension, health plans, and training opportunities.
  • Why this job: Be part of a dynamic team making a real difference in the field.
  • Qualifications: City and Guilds Level 3 in Vehicle Mechanical and Electronic Systems or equivalent.
  • Other info: Flexible working hours with opportunities for career growth and development.

The predicted salary is between 30000 - 42000 £ per year.

Purpose Of The Role

Performs a variety of routine servicing, inspections and subsequent repairs to one or more types of Distribution Tractors, Ro-Ro Tractors and other sea port equipment, Aircraft Equipment (GSE Only) and any other manufacturer’s products on customer’s premises when requested. Perform visual or operational checks to locate worn, dirty or maladjusted parts. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts, components or systems using a small variety of test equipment. You will be required to undertake thorough inspections of accident damaged machines and produce accurate reports to enable repair. For the greater period working without direct supervision, observing all company and site Health & Safety requirements at all times.

Reports to: Field Operations Manager

Direct Reports: None

Why You’ll Love Working Here

  • 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
  • Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service.
  • Employee Assistance Programme: Access a 24-hour helpline for support with life’s challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
  • Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
  • GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
  • Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
  • Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
  • Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
  • My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
  • Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.

Responsibilities

  • To represent Terberg DTS Service Department in the ‘field’ and to display the highest standards of appearance, manner and technical ability.
  • To work as an effective member of the Service Department.
  • To undertake the tasks and assignments issued by the Service Department either by oral instruction or in the form of electronic work instructions.
  • To determine own repair and maintenance techniques, undertake equipment selection, proper materials and to implement the correct safety measures e.g. Eye Protection, suitable clothing etc.
  • To obtain agreement from the customer that the work has been completed as required/requested, and in all cases to obtain signature and purchase order number where necessary.
  • To perform all relative administrative procedures to acceptable standards.
  • To perform all inventory procedures relative to the vehicle parts stock to maintain an accurate account of components carried and used.
  • To ensure maintenance and repairs are carried out in accordance with manufacturer’s instructions and our Safe System of Work procedures.
  • To understand the Company’s Health & Safety Policy and to work safely and co-operate to enable Terberg DTS (UK) Ltd to fulfil its statutory obligations and that all staff are responsible for safety in their own working area.
  • Attend all training courses / seminars as the business requires.
  • To keep all company equipment in a clean, safe and presentable manner (i.e. company vehicles etc).
  • Company supplied equipment to be kept secure at all times.
  • Mobile phones should be used in line with current legislation.
  • To work with all departments, particularly with projects that are being explored or implemented.
  • To be prepared to work additional hours when required which may include out of hours call out.
  • To be prepared to work away from home on customer’s vehicles either with or without workshop facilities being available for use, this may involve unsociable hours to ensure the completion of the job.
  • Undertake any other duties consistent with the purpose of this job or to support the needs of the business.

Critical Skills Required

  • High attention to detail, without sacrificing on quality.
  • Flexible approach to work.
  • The ability to work to tight deadlines, under pressure and with a sense of urgency.
  • Communications skills, both verbal and in writing, together with the ability to communicate at all levels.
  • Interpersonal skills and the ability to develop strong working relationships.
  • Ability to manage own workload independently prioritise tasks.
  • Self-motivational with the ability to challenge the status quo, and research and offer suggestions for problem solving.

Critical Knowledge Required

  • Knowledge of current road traffic law i.e. speed limits, van weight restrictions, driver’s hours etc.
  • Ensure high standards of preventative maintenance and repairs are actioned in line with manufacturers’ recommendations/instructions and our Safe System of Work procedures.
  • Knowledge of Terberg Tugs.
  • Knowledge of latest diagnostic systems.

Qualifications And Experience Required

  • City and Guilds Level 3 – Vehicle Mechanical and Electronic Systems – Maintenance and Repair Qualification or equivalent qualification.
  • To demonstrate substantial experience in Auto Electrician fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment.
  • To include working experience of a range of heavy goods / specialist vehicle.
  • UK valid driving licence.

Mobile Service Engineer - Bristol employer: Royal Terberg Group

At Terberg DTS, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With comprehensive benefits including a generous holiday allowance, enhanced pension scheme, and access to health services, we ensure our Mobile Service Engineers in Bristol have the resources they need to thrive. Our commitment to training and career growth, alongside a focus on safety and teamwork, makes us a rewarding place to build a meaningful career.
Royal Terberg Group

Contact Detail:

Royal Terberg Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Service Engineer - Bristol

✨Tip Number 1

Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and the role. Understand their values and how you can contribute. Practise common interview questions and think about how your skills as a Mobile Service Engineer can shine through.

✨Tip Number 3

Showcase your hands-on experience! Bring examples of past work or projects to discuss during interviews. This will demonstrate your technical ability and problem-solving skills, which are crucial for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Terberg DTS.

We think you need these skills to ace Mobile Service Engineer - Bristol

Routine Servicing
Technical Inspections
Diagnostic Techniques
Visual Checks
Health & Safety Compliance
Report Writing
Customer Communication
Inventory Management
Preventative Maintenance
Knowledge of Road Traffic Law
Auto Electrician Fault Diagnosis
Electronic Diagnostic Equipment
Ability to Work Independently
Interpersonal Skills
Flexibility in Work Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Mobile Service Engineer role. Highlight your experience with Distribution Tractors and GSE, and don’t forget to mention any relevant qualifications like City and Guilds Level 3.

Show Off Your Skills: In your cover letter, showcase your attention to detail and ability to work independently. Mention specific examples of how you've tackled repairs or inspections in the past to demonstrate your hands-on experience.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’re a great fit for the role.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Royal Terberg Group

✨Know Your Stuff

Make sure you brush up on your knowledge of vehicle mechanical and electronic systems, especially those related to heavy goods and specialist vehicles. Familiarise yourself with the latest diagnostic systems and Terberg Tugs, as this will show that you're serious about the role.

✨Safety First

Since health and safety is a big part of the job, be prepared to discuss how you ensure safety in your work. Think of examples where you've implemented safety measures or followed protocols, and be ready to explain how you would handle safety on-site.

✨Show Off Your Problem-Solving Skills

The role requires a self-motivated individual who can tackle challenges head-on. Prepare some examples of past experiences where you identified a problem, researched solutions, and successfully resolved it. This will demonstrate your ability to think critically and act independently.

✨Communicate Effectively

Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve built relationships with customers or colleagues in the past, as this will highlight your interpersonal skills.

Mobile Service Engineer - Bristol
Royal Terberg Group

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