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- Tasks: Service and repair distribution tractors and sea port equipment on-site.
- Company: Join a leading service department with a focus on quality and safety.
- Benefits: Enjoy 25 days holiday, enhanced pension, and health cash plan.
- Why this job: Be part of a dynamic team making a real difference in the field.
- Qualifications: City and Guilds Level 3 in Vehicle Mechanical Systems or equivalent required.
- Other info: Opportunities for training, development, and career growth.
The predicted salary is between 30000 - 42000 £ per year.
Purpose Of The Role
Performs a variety of routine servicing, inspections and subsequent repairs to one or more types of Distribution Tractors, Ro-Ro Tractors and other sea port equipment, Aircraft Equipment (GSE Only) and any other manufacturer’s products on customer’s premises when requested. Perform visual or operational checks to locate worn, dirty or maladjusted parts. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts, components or systems using a small variety of test equipment. You will be required to undertake thorough inspections of accident damaged machines and produce accurate reports to enable repair. For the greater period working without direct supervision, observing all company and site Health & Safety requirements at all times. Reports to Field Operations Manager.
Why You’ll Love Working Here
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service.
- Employee Assistance Programme: Access a 24‑hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company‑funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X‑rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Responsibilities
- To represent Terberg DTS Service Department in the ‘field’ and to display the highest standards of; appearance, manner and technical ability.
- To work as an effective member of the Service Department.
- To undertake the tasks and assignments issued by the Service Department either by oral instruction or in the form of electronic work instructions.
- To determine own repair and maintenance techniques, undertake equipment selection, proper materials and to implement the correct safety measures e.g. Eye Protection, suitable clothing etc.
- To obtain agreement from the customer that the work has been completed as required/requested, and in all cases to obtain signature and purchase order number where necessary.
- To perform all relative administrative procedures to acceptable standards.
- To perform all inventory procedures relative to the vehicle parts stock to maintain an accurate account of components carried and used.
- To ensure maintenance and repairs are carried out in accordance with manufacturer’s instructions and our Safe System of Work procedures.
- To understand the Company’s Health & Safety Policy and to work safely and co‑operate to enable Terberg DTS (UK) Ltd to fulfil its statutory obligations and that all staff are responsible for safety in their own working area.
- Attend all training courses / seminars as the business requires.
- To keep all company equipment in a clean, safe and presentable manner (i.e. company vehicles etc).
- Company supplied equipment to be kept secure at all times.
- Mobile phones should be used in line with current legislation.
- To work with all departments, particularly with projects that are being explored or implemented.
- To be prepared to work additional hours when required which may include out of hours call out.
- To be prepared to work away from home on customer’s vehicles either with or without workshop facilities being available for use, this may involve unsociable hours to ensure the completion of the job.
- Undertake any other duties consistent with the purpose of this job or to support the needs of the business.
Critical Skills Required
- High attention to detail, without sacrificing on quality.
- Flexible approach to work.
- The ability to work to tight deadlines, under pressure and with a sense of urgency.
- Communications skills, both verbal and in writing, together with the ability to communicate at all levels.
- Interpersonal skills and the ability to develop strong working relationships.
- Ability to manage own workload independently prioritise tasks.
- Self‑motivational with the ability to challenge the status quo, and research and offer suggestions for problem solving.
Critical Knowledge Required
- Knowledge of current road traffic law i.e. speed limits, van weight restrictions, driver’s hours etc.
- Ensure high standards of preventative maintenance and repairs are actioned in line with manufacturers’ recommendations/instructions and our Safe System of Work procedures.
- Knowledge of Terberg Tugs.
- Knowledge of latest diagnostic systems.
Qualifications And Experience Required
- City and Guilds Level 3 – Vehicle Mechanical and Electronic Systems – Maintenance and Repair Qualification or equivalent qualification.
- To demonstrate substantial experience in Auto Electrician fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment.
- To include working experience of a range of heavy goods / specialist vehicle.
- UK valid driving licence.
Mobile Service Engineer - Dagenham in Essex employer: Royal Terberg Group
Contact Detail:
Royal Terberg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Engineer - Dagenham in Essex
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Distribution Tractors or Ro-Ro Tractors, make sure to highlight that in conversations. Bring along any relevant certifications or examples of your work to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like Terberg DTS. A friendly email or call can go a long way in showing your enthusiasm and getting your foot in the door.
✨Tip Number 4
Keep learning! Stay updated on the latest diagnostic systems and maintenance techniques. Consider taking additional courses or workshops to boost your skills. This not only makes you more attractive to employers but also shows you’re committed to your career.
We think you need these skills to ace Mobile Service Engineer - Dagenham in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mobile Service Engineer role. Highlight your experience with Distribution Tractors and GSE, and don’t forget to mention any relevant qualifications like City and Guilds Level 3.
Show Off Your Skills: In your application, showcase your attention to detail and ability to work independently. We love candidates who can manage their own workload and communicate effectively, so make sure to include examples!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. Explain why you’re a great fit for the role and how your skills align with our needs. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Royal Terberg Group
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle mechanical and electronic systems. Familiarise yourself with the specific equipment mentioned in the job description, like Distribution Tractors and Ro-Ro Tractors. Being able to discuss your experience with these machines will show that you're the right fit for the role.
✨Safety First
Since health and safety is a big part of this job, be prepared to talk about how you ensure safety in your work. Think of examples where you've followed safety protocols or dealt with hazardous situations. This will demonstrate your commitment to maintaining a safe working environment.
✨Show Off Your Problem-Solving Skills
The role requires a flexible approach and the ability to manage your workload independently. Prepare some examples of how you've tackled challenges in the past, especially when it comes to diagnosing and repairing faults. Highlighting your problem-solving skills will make you stand out.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about the training and development opportunities or how the team collaborates on projects. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.