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- Tasks: Support patients with daily activities and assist clinical teams in a fast-paced hospital environment.
- Company: Join the Royal Surrey NHS Foundation Trust, a leading provider of high-quality patient care in Surrey.
- Benefits: Enjoy comprehensive training, career development, and a supportive health and wellbeing programme.
- Why this job: Make a real difference in patients' lives while working in a compassionate and collaborative team.
- Qualifications: GCSE level education or equivalent experience; Care Certificate preferred but not essential.
- Other info: Flexible shift patterns include long days and nights; early application encouraged as roles may close quickly.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for individuals with or without health and care experience join our Royal Surrey family in a fast paced, multidisciplinary hospital environment, with opportunities in:
No experience? No problem. We’ll teach you everything you need to know. To us, it’s more important that you’re a caring and kind person with a genuine desire to help and support patients and their families. If this sounds like you, then you already have the attributes that make a great healthcare support worker.
Right from the time you join us, you’ll have access to learning, development and training opportunities. As you progress in your NHS career you’ll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.
Here at the Royal Surrey NHS Foundation Trust, we take pride in being a leading provider of NHS services in Surrey, committed to delivering high-quality patient care and supporting our staff to fulfil their true potential and ensuring patients receive expert, responsive care across a broad range of specialist services.
Please note this role does not meet the UKVI requirements for sponsorship.
Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.
Main duties of the job
As a Healthcare Assistant/Healthcare Support Worker, your day-to-day responsibilities will include:
- Supporting patients across specialist areas, including Cardiology, Gastroenterology, Respiratory, Stroke, Emergency, and Same Day Care services.
- Assisting with daily activities, including personal hygiene, mobility, and nutritional support.
- Supporting clinical teams by collecting samples, conducting swabs, and monitoring fluid intake/output.
- Helping patients undergoing cardiac monitoring, respiratory therapy, and gastrointestinal treatments.
- Using appropriate equipment to safely assist patient movement and care delivery.
- Responding swiftly to patient needs in acute and emergency care settings.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn\’t the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
Detailed job description and main responsibilities
At Royal Surrey, we value and invest in our Healthcare Assistants by providing:
- · A comprehensive induction programme mapped to the Care Certificate Framework.
- · Structured support to complete the National Care Certificate within 3 months, celebrated in a recognition ceremony.
- · A shortened induction programme for candidates who already hold a Care Certificate and have acute NHS experience.
Please note this role does not meet the UKVI requirements for sponsorship.
Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.
Please note at this time, we are not recruiting for Bank Healthcare Assistants.
Person specification
Qualifications
- Educated to GCSE level or equivalent work experience
- Care Certificate
Knowledge and Experience
- Used to managing conflicting priorities and deadlines
- Previous experience in patient contact position
- Knowledge of acute hospital setting
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Healthcare Support Worker (Band 2) - Access and Medicine - Royal Surrey NHS Foundation Trust employer: Royal Surrey NHS Foundation Trust
Contact Detail:
Royal Surrey NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Support Worker (Band 2) - Access and Medicine - Royal Surrey NHS Foundation Trust
✨Tip Number 1
Familiarise yourself with the specific departments mentioned in the job description, such as Cardiology and Gastroenterology. Understanding the basics of these areas can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your soft skills, especially your caring nature and ability to support patients. Prepare examples from your past experiences that demonstrate your compassion and teamwork, as these are crucial for a Healthcare Support Worker.
✨Tip Number 3
Research Royal Surrey NHS Foundation Trust's values and recent achievements. Being knowledgeable about the organisation will show your genuine interest and commitment to being part of their team.
✨Tip Number 4
Be ready to discuss your availability for shifts, including nights and weekends. Flexibility is key in healthcare roles, so demonstrating your willingness to work varied hours can set you apart from other candidates.
We think you need these skills to ace Healthcare Support Worker (Band 2) - Access and Medicine - Royal Surrey NHS Foundation Trust
Some tips for your application 🫡
Highlight Relevant Attributes: Emphasise your caring nature and genuine desire to help others in your application. The Royal Surrey NHS Foundation Trust values kindness and compassion, so make sure to showcase these qualities.
Tailor Your CV: Customise your CV to reflect any relevant experience, even if it's not directly in healthcare. Include any roles where you've supported others or worked in a team environment, as these skills are transferable.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work at the Royal Surrey NHS Foundation Trust. Mention their commitment to staff development and how you align with their values of high-quality patient care.
Prepare for Potential Questions: Think about common interview questions related to patient care and teamwork. Prepare examples from your past experiences that demonstrate your ability to handle challenging situations and support patients effectively.
How to prepare for a job interview at Royal Surrey NHS Foundation Trust
✨Show Your Caring Nature
As a Healthcare Support Worker, your ability to show compassion and kindness is crucial. Be prepared to share examples from your life where you've helped others, whether in a professional or personal context.
✨Demonstrate Your Willingness to Learn
Since the role welcomes individuals with or without experience, emphasise your eagerness to learn and adapt. Discuss any relevant training or courses you’ve taken, even if they are not directly related to healthcare.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Healthcare Support Worker, such as assisting with personal hygiene and supporting clinical teams. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Prepare for Shift Work Questions
Given the 24/7 nature of the role, be ready to discuss your availability for long days and night shifts. Highlight your flexibility and willingness to work during weekends and bank holidays, as this is essential for the job.
