Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse business needs and improve processes in a dynamic insurance environment.
- Company: Join Intact Insurance, a leader in transforming the insurance industry.
- Benefits: Enjoy hybrid working, competitive salary, and generous annual leave.
- Other info: Inclusive culture with flexible working options to support your work-life balance.
- Why this job: Make a real impact while growing your career in a supportive team.
- Qualifications: Experience in business analysis and Agile methodologies is essential.
The predicted salary is between 40000 - 50000 £ per year.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It's a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
We're customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
We’re looking for experienced Business Analysts to join our CIO function, supporting a diverse portfolio of programmes and platforms across the organisation. This is an exciting opportunity for a positive, delivery‑focused BA who enjoys working across complex change and is comfortable operating in an Agile environment. You’ll play a key role in helping us move from traditional project delivery to value‑stream‑led outcomes, while contributing to the evolution of our Business Analysis Centre of Excellence.
This is a hybrid role (3 days per week in the office) and can be based from any of the following offices – London, Horsham, Bristol, Birmingham, Leeds, Manchester, Liverpool, Glasgow or Chelmsford.
You’ll make an impact by:
- Eliciting, analysing and documenting business and technical requirements using a variety of techniques
- Translating business needs into clear functional and non‑functional requirements and user stories
- Analysing current and future state processes, identifying opportunities for improvement and efficiency
- Interpreting and interrogating technical information, including systems, processes and data
- Supporting planning across various workstreams to ensure successful delivery
- Providing hands‑on support to help identify, contain and resolve technical or system issues
- Contributing to, and continuously improving, BA Centre of Excellence standards
- Supporting and mentoring junior colleagues
Your skills and experience:
- Analytical and problem‑solving skills, with the ability to communicate information clearly
- Solid experience applying business analysis frameworks, methodologies and best practices
- Positive working with stakeholders at all levels, including seniors
- Experience working in Agile environments, with an understanding of Waterfall delivery models
- A continuous improvement mindset, with experience applying Lean thinking to drive efficiency
- Hands‑on experience using tools such as JIRA and Confluence
- Experience in commercial insurance or finance transformation is particularly desirable
Why you’ll love it here:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment: We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work‑life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
Business Analyst employer: Royal & Sun Alliance Insurance Ltd
Contact Detail:
Royal & Sun Alliance Insurance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Intact Insurance on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how you’d handle stakeholder communication or tackle a complex problem. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your Agile experience! Be ready to discuss how you've worked in Agile environments and how you’ve contributed to successful project outcomes. This is key for the role, so let’s make sure you highlight it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with business analysis frameworks and Agile environments, as these are key for us at Intact Insurance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about transforming insurance. Share specific examples of how you've contributed to similar projects in the past.
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills—show us how you’ve used them! Provide examples of how you’ve tackled complex issues and improved processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Royal & Sun Alliance Insurance Ltd
✨Know Your Business Analysis Frameworks
Make sure you brush up on the business analysis frameworks and methodologies mentioned in the job description. Be ready to discuss how you've applied these in your previous roles, especially in Agile environments. This shows that you understand the tools of the trade and can hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or improve processes. Think about past experiences where you identified inefficiencies or resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Stakeholder Management Skills
Since the role involves working with stakeholders at all levels, prepare examples that highlight your communication and collaboration skills. Discuss how you've successfully engaged with different teams or senior management to drive projects forward. This will demonstrate your ability to navigate complex organisational structures.
✨Emphasise Continuous Improvement Mindset
The company values a continuous improvement mindset, so be ready to talk about how you've applied Lean thinking or other improvement strategies in your work. Share specific examples of how your contributions have led to increased efficiency or better outcomes in previous projects.