Certification & Member Experience Administrator in London
Certification & Member Experience Administrator

Certification & Member Experience Administrator in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch admin support for certification and member development.
  • Company: Join a leading international professional organisation in Greater London.
  • Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
  • Why this job: Make a difference by enhancing member experiences and supporting their growth.
  • Qualifications: Strong organisational skills and a passion for customer service.
  • Other info: Applications open until 17 February 2026; great opportunity for career advancement.

The predicted salary is between 28800 - 43200 £ per year.

A prominent international professional organization in Greater London is seeking a Professional Services and Member Development Administrator. This role involves delivering high-quality administrative support across certification, accreditation, and member development.

Responsibilities include:

  • Managing member recruitment
  • Supporting meetings
  • Maintaining CRM systems
  • Providing exceptional customer service

The successful candidate should be organized, proactive, and committed to enhancing member experiences. Applications are open until 17 February 2026.

Certification & Member Experience Administrator in London employer: ROYAL STATISTICAL SOCIETY

As a leading international professional organisation based in Greater London, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee growth and development. Our team enjoys a range of benefits, including flexible working arrangements, ongoing training opportunities, and a commitment to enhancing member experiences, making us an excellent employer for those seeking meaningful and rewarding careers in professional services.
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Contact Detail:

ROYAL STATISTICAL SOCIETY Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Certification & Member Experience Administrator in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching the organisation's values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission.

✨Tip Number 3

Practice common interview questions with a friend or in front of the mirror. We need to be confident and articulate about our skills and how they align with enhancing member experiences.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!

We think you need these skills to ace Certification & Member Experience Administrator in London

Administrative Support
CRM Management
Customer Service
Organisational Skills
Proactivity
Member Recruitment
Meeting Support
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in administrative support and member development. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing member experiences and how your proactive approach can benefit our team. Keep it engaging and personal!

Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've successfully managed multiple tasks or projects in the past. We love seeing how you keep everything running smoothly!

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you into our system quickly!

How to prepare for a job interview at ROYAL STATISTICAL SOCIETY

✨Know the Organisation Inside Out

Before your interview, take some time to research the professional organisation thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in enhancing member experiences.

✨Showcase Your Organisational Skills

As a Certification & Member Experience Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.

✨Demonstrate Customer Service Excellence

Exceptional customer service is crucial for this role. Be ready to discuss specific instances where you went above and beyond to assist a member or client. Highlight your communication skills and how you handle difficult situations with professionalism and empathy.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the organisation's future plans. This shows that you’re not just interested in the job, but also in how you can contribute to the organisation’s success and member satisfaction.

Certification & Member Experience Administrator in London
ROYAL STATISTICAL SOCIETY
Location: London
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