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- Tasks: Provide top-notch admin support for certification and member development.
- Company: Leading international professional organisation based in Greater London.
- Benefits: Gain valuable experience, enhance your skills, and enjoy a supportive work environment.
- Why this job: Make a difference in member experiences while developing your professional skills.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Join a dynamic team dedicated to professional growth and member satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A prominent international professional organization in Greater London is seeking a Professional Services and Member Development Administrator. This role involves delivering high-quality administrative support across certification, accreditation, and member development.
Responsibilities include:
- Managing member recruitment
- Supporting meetings
- Maintaining CRM systems
- Providing exceptional customer service
The successful candidate should be organized, proactive, and committed to enhancing member experiences. Applications are open until 17 February 2026.
Certification & Member Experience Administrator employer: ROYAL STATISTICAL SOCIETY
Contact Detail:
ROYAL STATISTICAL SOCIETY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Certification & Member Experience Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. We need to be confident and articulate about our skills and how they align with enhancing member experiences.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Certification & Member Experience Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative support and member development. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing member experiences and how your proactive approach can benefit our team. Keep it engaging and personal!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've successfully managed multiple tasks or projects in the past. We love seeing how you keep everything running smoothly!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at ROYAL STATISTICAL SOCIETY
✨Know the Organisation Inside Out
Before your interview, take some time to research the professional organisation thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in enhancing member experiences.
✨Showcase Your Organisational Skills
As a Certification & Member Experience Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.
✨Demonstrate Customer Service Excellence
Exceptional customer service is crucial for this role. Be ready to discuss specific instances where you went above and beyond to assist a member or client. Highlight your communication skills and how you handle difficult situations with professionalism and empathy.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the tools they use for CRM systems, or how they measure member satisfaction. This shows that you’re not just interested in the job, but also in contributing positively to the organisation.
