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- Tasks: Manage a busy restaurant and bar, ensuring exceptional service and memorable experiences.
- Company: Join the prestigious Royal Southern Yacht Club, known for its vibrant community and stunning location.
- Benefits: Enjoy on-site parking, a supportive team, and a lively work environment.
- Why this job: Be an ambassador for hospitality in a beautiful waterside setting.
- Qualifications: Experience in hospitality management and a passion for customer service are essential.
- Other info: Opportunity to lead a dedicated team and enhance your career in a historic club.
The predicted salary is between 36000 - 60000 £ per year.
Role: Restaurant & Bar Manager
Reporting to: Events Manager
Contract: Full-time, permanent
Hours: 40 hours per week, including regular weekends and evenings
Location: Royal Southern Yacht Club, Hamble SO31 4HB
Based in the heart of the Hamble River with The Solent on our doorstep, we are one of the world’s finest yacht clubs with a sailing area to match. At The Southern we pride ourselves on our superb Clubhouse and facilities, a dedicated staff who work around the clock to make every Member and guest feel welcome, and our ability to run world class events time and time again.
We are currently seeking a passionate, professional and experienced Restaurant & Bar Manager. Our Britannia Restaurant offers a white-linen service with a freshly-cooked menu curated using seasonal ingredients. Our dining room hosts 200+ guests whilst the Members’ Bar & River Room is available for more intimate private parties.
As Restaurant & Bar Manager you will take responsibility for the day to day management of a busy restaurant and bar operation. Passionate about service and standards you will work hard to make every guest and team member experience memorable. You will ensure club standards and procedures are set and adhered to, as well as legal requirements consistently followed, running the operation with the utmost efficiency. Focused, results-driven and nurturing, you will take responsibility for recruiting, training and coaching your team to deliver a first-class service whilst ensuring sales activity is monitored and reported.
A typical day will include running the restaurant and bar, complying with all legal and health and safety requirements, preparing rotas and workforce planning. You will take responsibility for training, coaching and supporting your team in delivering excellent guest service whilst maximising sales opportunities. You will be instrumental in driving feedback from our guests and ensuring appropriate management reporting.
Key Responsibilities
- Act as the visible point of contact for members and guests, ensuring queries and feedback are discretely handled promptly and positively.
- Lead, develop and motivate the restaurant and bar team to consistently deliver high standards of hospitality through excellent communication and first-class training.
- Management of the restaurant and bar team, including rota planning and performance evaluation.
- Oversee reservations, walk-ins and waitlists, collaborating with the Head Chef to deliver a smooth, coordinated flow of service.
- Monitor and maintain standards of presentation, ambience and cleanliness throughout front-of-house areas.
- Contribute to a culture of continuous improvement and exceeding members’ expectations.
- Support the Events Manager in achieving financial targets through effective cost control, upselling, and efficient staffing.
- Collaborate with the Events Manager and Head Chef to deliver exceptional events.
- Ensure compliance with licensing, health and safety, and food hygiene regulations.
- Manage stock control and ordering for the bar within budget, to meet operational requirements.
- Cellar management and maintenance.
About You
- Proven experience in hospitality management or senior supervision within fine dining or upscale environments.
- Excellent interpersonal and communication skills, with a strong passion for customer service.
- Strong leadership abilities with a hands-on, supportive approach to team management.
- Highly organised, calm under pressure, and capable of managing multiple priorities.
- Knowledgeable about food, wine, and beverages, with an understanding of guest expectations.
- Solid grasp of licensing laws, food hygiene, and health & safety requirements.
- Competent in basic financial management, stock control, and cost-effective staff rostering.
- Passionate about delivering exceptional guest experiences and supporting team excellence.
- Friendly, confident, and caring personality with exceptional attention to detail and a guest-first mindset.
- Motivational and inspiring leader who fosters development, maintains standards, and ensures consistent first-class service.
- Continuously pursues excellence and aims to exceed expectations with regard to sales activity and service.
- Experienced in using and programming ICR, or other recognised point of sale systems.
Why Join Us?
- Be part of a welcoming, community-focused club with a vibrant calendar of events.
- Work in a stunning waterside location.
- On-site parking provided.
- Join a friendly, supportive team in a historic and well-regarded organisation.
If you’re passionate about providing excellent service and would enjoy working in a lively and prestigious club environment, we’d love to hear from you.
To apply, please send your CV and a short cover letter to: Sarah Hoare
Restaurant And Bar Manager employer: Royal Southern Yacht Club
Contact Detail:
Royal Southern Yacht Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant And Bar Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in person! If you’re eyeing a specific restaurant or bar, pop in and ask to speak with the manager. A friendly chat can leave a lasting impression and might just lead to a job opportunity.
✨Tip Number 3
Be ready for an impromptu interview! When you meet someone in the industry, they might want to chat about your experience right then and there. Have your key achievements and skills at the ready to impress them on the spot.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to show your enthusiasm for joining our team at the Royal Southern Yacht Club.
We think you need these skills to ace Restaurant And Bar Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for guests.
Tailor Your CV: Make sure your CV highlights relevant experience in fine dining or upscale environments. We’re looking for someone with proven hospitality management skills, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to connect with us on a personal level. Share why you’re excited about the role and how your values align with our club’s commitment to excellence in service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at the Royal Southern Yacht Club!
How to prepare for a job interview at Royal Southern Yacht Club
✨Know the Club Inside Out
Before your interview, take some time to research the Royal Southern Yacht Club. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their mission of providing exceptional hospitality.
✨Showcase Your Leadership Skills
As a Restaurant & Bar Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved service standards. Highlight how you motivate and develop your team to ensure a first-class experience for guests.
✨Be Ready to Discuss Guest Experience
Expect questions about how you would enhance the dining experience for members and guests. Think of specific strategies you could implement to exceed expectations, such as personalised service or innovative event ideas. Showing that you prioritise guest satisfaction will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
You might face scenario-based questions during the interview, such as how to handle a difficult guest or manage a busy service period. Practice your responses to these types of questions, focusing on your problem-solving skills and ability to remain calm under pressure. This will demonstrate your readiness for the fast-paced environment of the club.