At a Glance
- Tasks: Support room hire and events while providing excellent customer service.
- Company: Join Shropshire Wildlife Trust, a charity dedicated to nature conservation.
- Benefits: Part-time role with competitive salary and a chance to make a difference.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be part of a team that inspires action for nature and engages the community.
- Qualifications: Adaptability and strong customer service skills are essential.
The predicted salary is between 13319 - 13319 £ per year.
Closing date: Friday 17 April 2026
Salary: £13,319 Pro rata salary (£26,638 FTE)
Contract type: Permanent / Working hours: Part time
Location: The Cut Visitor Centre, 193 Abbey Foregate, Shrewsbury, Shropshire, SY2 6AH
We’re recruiting for a Visitor and Conference Centre Officer on a permanent, part time basis for The Cut Visitor Centre in Shrewsbury.
For an informal chat about the role, please contact Lizzie on 01743284280.
To apply please send a CV with a covering letter outlining how you meet the core skills by 5pm on 17th April 2026.
Job reference: Visitor and Conference Centre Officer
Hours: 17.5 hours a week | £13,319 Pro rata salary (£26,638 FTE)
About the role
The Cut has a busy room hire business which operates at any time and a visitor centre open 6 days a week. There is a shop, wildlife garden, play area, and three rooms which are hired to generate income for Shropshire Wildlife Trust. The Cut also provides the reception for Shropshire Wildlife Trust and offers events and activities throughout the year.
We’re looking for an adaptable person to join our team to meet the needs of our growing business, focusing mainly on room hire and events but supporting all aspects of the centre. You’ll work closely with a team of volunteers and provide top-level customer service to all our guests. Along with looking after our existing clients, you will help generate more business through marketing and events to raise our profile and increase footfall to the centre.
How to apply
For more information about the role, please see the job description. For an informal chat about the role, please contact Lizzie on 01743284280. To apply please send a CV with a covering letter outlining how you meet the core skills by 5pm on 17th April 2026.
Who we are
Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level.
The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
As users of the disability confident scheme, Shropshire Wildlife Trust guarantees to interview all disabled applicants who meet the minimum criteria for a vacancy. We believe that inclusive recruitment practices will help to change attitudes, behaviours and cultures, fostering diversity within our workplace.
Visitor and Conference Centre Officer employer: Royal Society of Wildlife Trusts
Shropshire Wildlife Trust is an exceptional employer, offering a supportive and inclusive work environment at The Cut Visitor Centre in Shrewsbury. With a strong commitment to employee growth and community engagement, staff enjoy flexible working hours, opportunities to collaborate with passionate volunteers, and the chance to contribute to meaningful conservation efforts. Join us to be part of a team that values diversity and empowers individuals to make a positive impact on nature and local communities.
Contact Details:
Royal Society of Wildlife Trusts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor and Conference Centre Officer
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We think you need these skills to ace Visitor and Conference Centre Officer
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Royal Society of Wildlife Trusts and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Royal Society of Wildlife Trusts
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In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
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In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
