At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service at the Dragonfly Café.
- Company: Join Wiltshire Wildlife Trust, a leader in nature conservation and community engagement.
- Benefits: Enjoy competitive pay, flexible hours, and great perks like free tea and coffee.
- Other info: Work in a beautiful nature reserve with opportunities for personal growth.
- Why this job: Make a difference in nature while gaining valuable leadership experience.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 14.27 - 14.27 £ per hour.
The Dragonfly Café is a key part of the visitor journey at the Lower Moor Nature Reserve, a popular and hugely important reserve located in the Cotswold Water Park. We're looking for a Café Supervisor, to be in charge of ensuring a well managed and efficient working shift at the Dragonfly Café.
Salary: £14.27 per hour
Contract: Variable
Hours: At least 6 days per month (hours will usually be scheduled on a Thursday and weekends)
As a Café Supervisor, you will be in charge of ensuring a well managed and efficient working shift at the Dragonfly Café. You will be managing the team, ensuring customer service is exceptional, that income targets are met and that we share the Trust’s cause with visitors.
This role will manage shifts at the café on days the Café Manager is not on site. When the Manager is on site, this role will work alongside the manager to run the shift.
There will be an expectation to manage our finance system, deal with invoices and purchase orders, and work with suppliers on ordering stock, as well as health and safety.
Wiltshire Wildlife Trust is fully committed to safeguarding the welfare of all children, young people and adults at risk. All WWT staff will receive safeguarding training and must ensure that they comply with WWT’s safeguarding policy.
Wiltshire Wildlife Trust is an equal opportunity employer. We are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need talented people, and more diverse people, on nature’s side. Wiltshire Wildlife Trust is an exemplary employer with high staff satisfaction and multiple benefits for employees. These benefits include:
- Company pension & Salary exchange scheme
- Group risk insurance – death in service and income protection
- Employee Assistance Programme
- 28 days holiday inclusive of 8 Bank Holidays
- Free tea and coffee
- Cycle to Work Scheme
A full job description and application pack is available to download below.
Closing Date: 9am on 3rd August 2026
PLEASE NOTE: if interest is significant we reserve the option to close the vacancy early and conduct interviews on an as required basis. Should the vacancy remain open until the stated deadline then interviews will be held on Friday 7th August 2026.
Dragonfly Café Supervisor in Sherston employer: Royal Society of Wildlife Trusts
Wiltshire Wildlife Trust is an exceptional employer that prioritises the wellbeing and development of its staff while making a meaningful impact on the community. With a strong focus on nature-based education, employees benefit from a supportive work culture that encourages creativity and personal growth, all within the beautiful settings of The Willows and Cherry Lodge. Join us to be part of a dedicated team that values your contributions and fosters a rewarding environment for both staff and those we serve.
Contact Details:
Royal Society of Wildlife Trusts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dragonfly Café Supervisor in Sherston
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Royal Society of Wildlife Trusts and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Dragonfly Café Supervisor in Sherston
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Royal Society of Wildlife Trusts that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Royal Society of Wildlife Trusts.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Royal Society of Wildlife Trusts get a sense of who you are beyond your experience!
How to prepare for a job interview at Royal Society of Wildlife Trusts
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Royal Society of Wildlife Trusts and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
