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- Tasks: Lead strategies for member recruitment and retention while optimising member experiences.
- Company: Prominent health charity in London with a focus on community engagement.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by enhancing their membership experience.
- Qualifications: At least three years of membership management experience and strong communication skills.
- Other info: Office-based role with a dynamic team dedicated to health and wellbeing.
The predicted salary is between 38000 - 42000 £ per year.
A prominent health charity in London is seeking a Membership Manager to lead the strategy for member recruitment and retention. The role involves optimizing member journeys, developing communication strategies, and engaging with members to create a high-quality experience.
Candidates should have at least three years of membership management experience, excellent communication skills, and proficiency in CRM systems. The role is office-based and offers a salary between £38,000 to £42,000 depending on experience.
Membership Growth & Experience Manager employer: Royal Society of Tropical Medicine and Hygiene
Contact Detail:
Royal Society of Tropical Medicine and Hygiene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Growth & Experience Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the charity on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to membership management. We should also think about how we can optimise member journeys and enhance communication strategies.
✨Tip Number 3
Showcase your CRM skills! If you’ve used specific systems, be ready to discuss how they helped improve member experiences. We want to highlight our tech-savvy side!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Membership Growth & Experience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in membership management and showcases your communication skills. We want to see how you've optimised member journeys in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about member recruitment and retention. We love seeing genuine enthusiasm, so let your personality come through.
Show Off Your CRM Skills: Since proficiency in CRM systems is key for this role, make sure to mention any relevant experience you have with these tools. We’re keen to know how you’ve used them to enhance member experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Royal Society of Tropical Medicine and Hygiene
✨Know Your Membership Management
Make sure you brush up on your membership management experience. Be ready to discuss specific strategies you've implemented for member recruitment and retention in the past. Highlight any successful campaigns or initiatives that improved member journeys.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively engaged with members in previous positions. Think about times when your communication strategies led to positive feedback or increased member satisfaction.
✨Familiarise Yourself with CRM Systems
As proficiency in CRM systems is a must, be prepared to talk about the specific systems you've used. If possible, bring examples of how you've leveraged these tools to enhance member experiences or streamline processes.
✨Understand the Charity's Mission
Research the charity's mission and values thoroughly. During the interview, connect your personal values and professional goals with theirs. This shows genuine interest and helps demonstrate why you're a great fit for their team.
