Membership Growth & Experience Manager in London

Membership Growth & Experience Manager in London

London Full-Time 38000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategies for member recruitment and retention while optimising member experiences.
  • Company: Prominent health charity in London with a focus on community engagement.
  • Benefits: Competitive salary, opportunity to make a difference, and a supportive work environment.
  • Why this job: Join a mission-driven team and enhance the lives of members through impactful strategies.
  • Qualifications: Minimum three years in membership management and strong communication skills.
  • Other info: Office-based role with opportunities for professional growth.

The predicted salary is between 38000 - 42000 Β£ per year.

A prominent health charity in London is seeking a Membership Manager to lead the strategy for member recruitment and retention. The role involves optimizing member journeys, developing communication strategies, and engaging with members to create a high-quality experience.

Candidates should have at least three years of membership management experience, excellent communication skills, and proficiency in CRM systems. The role is office-based and offers a salary between Β£38,000 to Β£42,000 depending on experience.

Membership Growth & Experience Manager in London employer: Royal Society of Tropical Medicine and Hygiene

As a leading health charity based in London, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee well-being and professional development. Our commitment to growth is reflected in our comprehensive training programmes and opportunities for career advancement, ensuring that every team member can thrive while making a meaningful impact in the community. Join us to be part of a passionate team dedicated to enhancing member experiences and driving positive change.
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Contact Detail:

Royal Society of Tropical Medicine and Hygiene Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Membership Growth & Experience Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the health charity sector and let them know you're on the hunt for a Membership Growth & Experience Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the charity's mission and values. Tailor your answers to show how your experience aligns with their goals, especially in member recruitment and retention strategies. We want to see that passion shine through!

✨Tip Number 3

Showcase your CRM skills! Be ready to discuss specific examples of how you've used CRM systems to enhance member experiences in previous roles. This will demonstrate your expertise and make you stand out as a candidate.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Membership Growth & Experience Manager in London

Membership Management
Member Recruitment
Member Retention
Optimising Member Journeys
Communication Strategies
Engagement with Members
High-Quality Experience Development
CRM Systems Proficiency
Excellent Communication Skills
Strategic Planning
Experience in Health Charity Sector

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in membership management and communication strategies. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about member recruitment and retention. We love seeing genuine enthusiasm, so let your personality come through.

Showcase Your CRM Skills: Since proficiency in CRM systems is key for this role, make sure to mention any relevant experience you have. We’re looking for candidates who can hit the ground running, so highlight your tech-savvy side!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Royal Society of Tropical Medicine and Hygiene

✨Know Your Membership Management

Make sure you brush up on your membership management experience. Be ready to discuss specific strategies you've implemented for member recruitment and retention in the past. Highlight any successful campaigns or initiatives that improved member journeys.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, prepare examples of how you've effectively engaged with members in previous positions. Think about times when your communication strategies led to positive feedback or increased member satisfaction.

✨Familiarise Yourself with CRM Systems

As proficiency in CRM systems is a must, be prepared to talk about the specific systems you've used. If possible, bring examples of how you've leveraged these tools to enhance member experiences or streamline processes.

✨Understand the Charity's Mission

Research the charity's mission and values thoroughly. During the interview, express how your personal values align with theirs and how you can contribute to their goals. This shows genuine interest and commitment to the role.

Membership Growth & Experience Manager in London
Royal Society of Tropical Medicine and Hygiene
Location: London

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