At a Glance
- Tasks: Maximise revenue by converting event enquiries into bookings and providing top-notch customer service.
- Company: Join a dynamic team at 1 Wimpole Street, known for its vibrant culture.
- Benefits: Competitive salary up to £33,000, flexible hours, and hybrid working options.
- Why this job: Be the face of events, making memorable experiences while building strong client relationships.
- Qualifications: Strong communication skills and a knack for relationship-building are essential.
- Other info: No closing date for applications; we’re eager to meet you!
The predicted salary is between 24000 - 33000 £ per year.
Salary up to £33,000 depending on experience. Full time 37.5 hours per week, flexibility required for early/late client appointments, site visits, and industry events, hybrid (on site during probation).
Job Purpose
To maximise 1 Wimpole Street’s revenue by efficiently handling and converting incoming event enquiries into confirmed bookings, while maintaining excellent client and agent relationships. The Venue Sales Executive will provide exceptional customer service, ensure smooth coordination between departments, and support the overall commercial success of 1 Wimpole Street through effective diary management and attention to detail.
Responsibilities
- Manage your incoming enquiries for meetings and events, ensuring prompt and professional responses within two working hours.
- Prepare accurate quotations, contracts, and event documentation in the venue booking software Rendezvous (RDZ), with appropriate follow-up activity logged and tracked.
- Build and maintain strong relationships with clients, agents, and repeat bookers, ensuring a positive customer experience throughout the enquiry and event cycle.
- Conduct fact-finding conversations to understand the client’s objectives, providing advice and offering suitable upgrades, add-ons, or value enhancements.
- Effectively diarise events to avoid clashes and maximise utilisation of venue spaces.
- Liaise with operational teams to confirm details and ensure all client requirements are accurately communicated, resolving any potential issues in advance.
Closing date for applications: There is no closing date; we will be sifting and interviewing candidates as we receive suitable applications.
Interviews: Initial half hour call will be followed by a face-to-face interview.
To apply please send your CV and covering letter quoting reference RSM143 to recruitment@rsm.ac.uk.
The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.
The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR.
For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link: Fair Processing Notice.
Sales Executive employer: Royal Society of Medicine
Contact Detail:
Royal Society of Medicine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know the company inside out! Research 1 Wimpole Street and understand their values, services, and what makes them tick. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of a Sales Executive. Highlight your customer service skills and any successful sales strategies you've used in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight relevant experience and skills that match the job description, like your ability to manage enquiries and build client relationships. We want to see how you can contribute to our success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your past experiences align with our needs. Keep it professional but let your personality come through – we love a bit of flair!
Showcase Your Customer Service Skills: Since this role is all about providing exceptional customer service, make sure to include examples of how you've gone above and beyond for clients in the past. We’re looking for someone who can maintain strong relationships and ensure a positive experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Royal Society of Medicine
✨Know Your Stuff
Before the interview, make sure you’re familiar with 1 Wimpole Street and its offerings. Research their events, client base, and any recent news. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Pitch
As a Sales Executive, your ability to communicate is key. Prepare a brief pitch about yourself and your experience in sales. Highlight how you've successfully managed client relationships and converted enquiries into bookings in the past.
✨Showcase Your Customer Service Skills
Be ready to discuss specific examples of how you've provided exceptional customer service. Think of situations where you went above and beyond for a client, as this aligns perfectly with the job's focus on maintaining excellent client relationships.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of events they host, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.