Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face at night, ensuring safety and providing top-notch service.
- Company: Join the Royal Society of Medicine, a leading provider for healthcare professionals in the UK.
- Benefits: Enjoy 34 days holiday, a non-contributory pension, and discounts on various products.
- Why this job: Perfect for those who love hospitality and want to make a difference in healthcare.
- Qualifications: Experience in hospitality roles and strong communication skills are essential.
- Other info: Flexible shifts with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
The Royal Society of Medicine is one of the UK's leading providers of continuing learning for healthcare professionals, near to both Oxford Circus and Bond Street Tube stations. The hospitality department operates a conference, meeting, and events venue at 1 Wimpole Street and an exclusive Members Club facility for healthcare professionals.
We are looking for an experienced, motivated individual, who has worked in similar event roles within the hospitality industry. This is a customer-facing position which requires the job holder to work as a team member committed to providing high quality service. First point of contact for the RSM and reception to the Clubs hotel, Domus Medica. To provide night-time support for the safety and security of 1 Wimpole Street and those on site.
You will need to be a team player, keen to develop, adaptable and have good interpersonal and communication skills. To be successful in this role, you will need to demonstrate:
- Providing a visible point of contact for all persons entering the Society's premises
- Responding to enquiries in person, on the telephone, and via e-mail
- Administering, responding, and processing all reservations, cancellations, and no-shows, in line with company policy.
- Performing check-in, check-out, and reservation duties including the billing process accurately and efficiently and following up with no-shows within the time frame.
- Membership checks on RSM members if applicable.
- Regular patrol of all floors and in particular Domus Medica every 2 hours
- Opening and closing of the Members library.
There is no closing date - we will be sifting and interviewing candidates as we receive suitable applications. Please ensure you provide a contact number and email address. Interviews: Initial call followed by interview.
In addition to a competitive salary, we offer 34 days holiday (including bank holidays and RSM Christmas closure), staff uniform, non-contributory pension scheme, employee assistance programme, life assurance, interest-free season ticket loan, training platform, discount platform for a range of shops and products, and a cycle to work scheme.
The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.
The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website.
Night Receptionist employer: Royal Society of Medicine
Contact Detail:
Royal Society of Medicine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with the Royal Society of Medicine and its services. Understanding their mission and the specific needs of healthcare professionals will help you engage more effectively during interviews and demonstrate your commitment to their values.
✨Tip Number 2
Highlight your experience in customer service and hospitality roles. Be prepared to share specific examples of how you've handled challenging situations or provided exceptional service, as this will show your suitability for a customer-facing position.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role requires collaboration with other staff members, think of instances where you've successfully worked as part of a team, especially in high-pressure environments.
✨Tip Number 4
Be ready to demonstrate your adaptability and problem-solving skills. The night receptionist role may involve unexpected challenges, so think of examples where you've had to think on your feet and adjust to changing circumstances.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles where you were the first point of contact or handled reservations, as these are key aspects of the Night Receptionist position.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying to the Royal Society of Medicine. Mention your adaptability, teamwork skills, and commitment to high-quality service, as these traits are essential for the role.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills. Provide examples of how you've successfully managed enquiries and reservations in past roles, as this will demonstrate your suitability for the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a customer-facing role.
How to prepare for a job interview at Royal Society of Medicine
✨Showcase Your Customer Service Skills
As a Night Receptionist, you'll be the first point of contact for guests. Be prepared to share examples of how you've provided excellent customer service in previous roles, especially in hospitality settings.
✨Demonstrate Teamwork and Adaptability
This role requires you to work closely with others and adapt to changing situations. Highlight your experiences working in teams and how you've successfully adapted to new challenges in past jobs.
✨Familiarise Yourself with the Venue
Before the interview, take some time to research The Royal Society of Medicine and its facilities. Understanding the venue will help you answer questions more effectively and show your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, such as handling difficult guests or managing emergencies. Think of specific scenarios from your past experience where you successfully navigated similar situations.
