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- Tasks: Maximise revenue by converting event enquiries into bookings and maintaining client relationships.
- Company: Join a dynamic venue with a focus on exceptional customer service.
- Benefits: Competitive salary, flexible hours, and hybrid working options.
- Why this job: Be part of a vibrant team and make a real impact in the events industry.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: No closing date for applications; apply now to kickstart your career!
The predicted salary is between 19800 - 46200 £ per year.
Salary up to £33,000 depending on experience. Full time 37.5 hours per week, flexibility required for early/late client appointments, site visits, and industry events, hybrid (on site during probation).
Job Purpose
To maximise 1 Wimpole Street’s revenue by efficiently handling and converting incoming event enquiries into confirmed bookings, while maintaining excellent client and agent relationships. The Venue Sales Executive will provide exceptional customer service, ensure smooth coordination between departments, and support the overall commercial success of 1 Wimpole Street through effective diary management and attention to detail.
Responsibilities
- Manage your incoming enquiries for meetings and events, ensuring prompt and professional responses within two working hours.
- Prepare accurate quotations, contracts, and event documentation in the venue booking software Rendezvous (RDZ), with appropriate follow-up activity logged and tracked.
- Build and maintain strong relationships with clients, agents, and repeat bookers, ensuring a positive customer experience throughout the enquiry and event cycle.
- Conduct fact-finding conversations to understand the client’s objectives, providing advice and offering suitable upgrades, add-ons, or value enhancements.
- Effectively diarise events to avoid clashes and maximise utilisation of venue spaces.
- Liaise with operational teams to confirm details and ensure all client requirements are accurately communicated, resolving any potential issues in advance.
Closing date for applications: There is no closing date; we will be sifting and interviewing candidates as we receive suitable applications.
Interviews: Initial half hour call will be followed by a face-to-face interview.
To apply please send your CV and covering letter quoting reference RSM143 to recruitment@rsm.ac.uk.
The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.
The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website.
Sales Executive in London employer: Royal Society of Medicine
Contact Detail:
Royal Society of Medicine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in London
✨Tip Number 1
Get to know the company inside out! Research 1 Wimpole Street and understand their values, services, and what makes them tick. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills can help maximise revenue and enhance client relationships. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Attend industry events and connect with people in the field. You never know who might have a lead or insight that could land you the job. Plus, it’s a great way to learn more about the role!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Sales Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight relevant experience and skills that match the job description, like customer service and diary management. We want to see how you can maximise our revenue!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at 1 Wimpole Street. Mention specific examples of how you've handled enquiries or built client relationships in the past.
Be Prompt and Professional: Since the role requires quick responses, show us you can do this right from the start. Submit your application within two working hours of seeing the job ad. It’ll demonstrate your commitment and efficiency!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Royal Society of Medicine
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Executive inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing enquiries and building client relationships. This will help you answer questions confidently and show that you're genuinely interested.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Think about your past experiences and how they relate to the skills needed for this role. Practising with a friend or in front of a mirror can help you articulate your thoughts clearly during the actual interview.
✨Showcase Your People Skills
As a Sales Executive, strong interpersonal skills are key. Be prepared to discuss how you've built and maintained relationships in previous roles. Share specific examples of how you’ve handled client enquiries and resolved issues, as this will demonstrate your ability to provide exceptional customer service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you. Consider asking about their approach to client relationships or how they measure success in the Sales Executive role.