Library Services Manager - Customer Experience (Maternity Cover) in London

Library Services Manager - Customer Experience (Maternity Cover) in London

London Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Royal Society of Medicine

At a Glance

  • Tasks: Manage library services and ensure top-notch customer experience for members and visitors.
  • Company: Join the Royal Society of Medicine, a leader in healthcare knowledge.
  • Benefits: Enjoy a supportive work environment with a focus on equal opportunities.
  • Why this job: Make a difference in the community by enhancing library services and customer satisfaction.
  • Qualifications: Strong management skills and a passion for excellent customer service.

The predicted salary is between 30000 - 40000 Β£ per year.

The Royal Society of Medicine (RSM) is looking for a Library Customer Services Manager on a maternity cover basis.

This role involves managing the day-to-day operation of the library's enquiry services for members and visitors, both face-to-face and virtually.

Key responsibilities include overseeing document delivery, inter-library loans, and ensuring high-quality customer service.

The position requires strong management skills and a commitment to delivering excellent services within a collaborative environment.

The Society values equal opportunities for all applicants and is committed to safeguarding information gathered during the application process.

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Library Services Manager - Customer Experience (Maternity Cover) in London employer: Royal Society of Medicine

The Royal Society of Medicine offers a dynamic and supportive work environment where employees are encouraged to thrive in their roles. With a strong commitment to professional development, the Library Services Manager will benefit from opportunities for growth and collaboration within a diverse team dedicated to providing exceptional service to members and visitors. Located in a prestigious institution, this role not only allows for meaningful contributions to the community but also fosters a culture of inclusivity and respect.

Royal Society of Medicine

Contact Details:

Royal Society of Medicine Recruitment Team

We think you need these skills to ace Library Services Manager - Customer Experience (Maternity Cover) in London

Customer Service Management
Enquiry Services Management
Document Delivery Oversight
Inter-Library Loans Management
Strong Management Skills
Collaboration Skills
High-Quality Service Delivery