At a Glance
- Tasks: Provide exceptional customer service and ensure safety at our hotel during night shifts.
- Company: Join the Royal Society of Medicine, a leading charity transforming healthcare.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Other info: No closing date for applications; we hire as we find great candidates.
- Why this job: Be the first point of contact and make a real difference in guests' experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
The Royal Society of Medicine (RSM) is a UK charity and membership organisation dedicated to advancing health. Through learning and collaboration, we empower a global community of healthcare professionals to enhance their practice and improve patient outcomes, while promoting a broader understanding of health through public engagement. Our members, partners and collaborators work collectively, drawing on one another’s expertise to raise standards and develop innovative solutions. Together, we are transforming healthcare, and lives, for the better.
Job Purpose
This is a customer facing position which requires the job holder to work as a team member committed to providing high quality service. First point of contact for the RSM and reception to the Clubs hotel, Domus Medica. To provide night-time support for the safety and security of 1 Wimpole Street and those on site. Exceptional warm and friendly welcome to the hotel.
Closing date for applications
There is no closing date; we will be sifting and interviewing candidates as we receive suitable applications.
Interviews
Initial half hour telephone call will be followed by a face-to-face interview.
The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category. The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR.
Night Front Desk & Guest Services Host in City of Westminster employer: Royal Society of Medicine
The Royal Society of Medicine (RSM) is an exceptional employer that fosters a collaborative and inclusive work culture, dedicated to advancing health and enhancing the practice of healthcare professionals. As a Night Front Desk & Guest Services Host at our prestigious Domus Medica Club Hotel, you will enjoy a supportive environment with opportunities for personal and professional growth, all while contributing to meaningful initiatives that transform healthcare. Located in the heart of London, RSM offers a unique chance to be part of a global community committed to improving patient outcomes and public health engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk & Guest Services Host in City of Westminster
✨Tip Number 1
Make sure you research the Royal Society of Medicine and their mission. Understanding their commitment to advancing health will help you connect your values with theirs during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a warm and friendly welcome, think of examples from your past experiences where you’ve gone above and beyond for a guest or customer.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and what they look for in a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the RSM team.
We think you need these skills to ace Night Front Desk & Guest Services Host in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our mission at RSM.
Tailor Your Application:Make sure to tailor your application specifically for the Night Front Desk & Guest Services Host position. Highlight relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great candidate for this customer-facing role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about RSM and what we stand for.
How to prepare for a job interview at Royal Society of Medicine
✨Know the Organisation
Before your interview, take some time to research The Royal Society of Medicine. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Front Desk & Guest Services Host, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure guest satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think about potential night-time challenges you might face at the hotel and how you would address them. Practising these scenarios can help you respond confidently during the interview.
✨Be Warm and Approachable
Since this role requires a friendly and welcoming attitude, practice your body language and tone of voice. A warm smile and open posture can make a huge difference. Remember, you're not just interviewing for a job; you're also showcasing how you would interact with guests.
