Senior Internal Communications Specialist (Channels) in Cambridge

We're looking for a Senior Internal Communications Specialist (Channels) to join our growing Internal Communications team on a 12-month fixed term contract. This is an exciting moment to join us. We're building a new team and undergoing a period of organisational change, and while this role is initially fixed term, there is real potential for it to become permanent as our plans develop.

As the Senior Internal Communications Specialist (Channels), you will partner with a select number of key business areas to support the delivery of the organisational and departmental comms strategies. Working closely with the Senior Internal Communications Specialist (Content), you'll design, deliver and develop a new channels strategy to ensure we have a channel mix that works for our audience and keeps pace with best practice.

What you will be doing:

• Channels Strategy Development and Delivery: Design and implement a channels strategy covering corporate comms (all-colleague emails, newsletters, intranet) and systems channels (Teams, Outlook). Conduct regular channel audits to assess performance and identify gaps or overlaps. Establish governance, standards and publishing cadences to create a clear single source of truth. Pilot new tools and features, gather feedback and scale what works.
• Strategic Business Partnering: Partner with stakeholders to develop and deliver communications campaigns aligned to organisational objectives. Develop and maintain a partnership framework, including a tiered support offer.
• Channel Operations and Governance: Manage day-to-day channel operations, scheduling and deploying high-priority messages across email, intranet and collaboration platforms. Clarify roles, workflows and handoffs to minimise single points of failure. Maintain a central comms calendar to ensure transparency and avoid message collision. Work closely with the Senior Internal Communications Specialist (Content) to keep channels and content strategy integrated.
• Insight, Evaluation & Continuous Improvement: Track channel analytics (open rates, intranet engagement, Teams activity) to inform planning. Share insights with stakeholders and co-create improvements through regular workshops. Keep pace with sector best practice and emerging platforms.
• Inclusion and Accessibility: Meet statutory obligations for accessible tools and systems. Embed diversity, equity and inclusion considerations into all work, including Equity Impact Assessments.

At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge or London office, you will be able to work from home within the UK. You will be expected to attend our Cambridge office quarterly for a team meeting, and attend the Cambridge/London office as and when required for business need. If you need flexible working arrangements, please outline this in your application.

What we are looking for:

• Demonstrable experience in a strategic communications role, designing, delivering and measuring campaigns.
• Proven track record of managing a multi-channel communications strategy (intranets, newsletters, internal social media and online engagement).
• Experience working in an internal communications setting.
• Familiarity with Microsoft platforms including Teams, SharePoint and Viva Engage.
• Strong writing and storytelling skills, with the ability to distil complex information for diverse audiences.
• Data-driven mindset with experience using analytics to inform channel planning.
• Strong stakeholder management and influencing skills, with experience working across cross-functional teams.
• Proactive, curious and comfortable with ambiguity in fast-moving environments.

If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role. Please note, the closing date for this role is 23:59 on 07/04/2026.

About the RSC: We are a thriving international community of over 60,000 members in 125 countries, an internationally renowned publisher of high quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences. Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks. We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at jobs@rsc.org or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place. If you have any questions, please contact us at jobs@rsc.org.