Building Services Assistant

Circa:

Salary – Salary Plan, 26,576.00 GBP Annual

We are currently looking for a Building Services Assistant to work at our London Office, Burlington House on 18 months contract.

You will join our team at Burlington House and play a vital role in maintaining one of London\’s most distinguished venues. This position offers the opportunity to ensure exceptional standards while contributing to the seamless operation of a stunning facility. You\’ll be responsible for upholding exemplary housekeeping practices and maintaining a secure environment for all colleagues and visitors. Working in close collaboration with our experienced Hospitality team, you\’ll provide comprehensive support for a diverse range of internal and external events, bringing adaptability and judgment to every situation. The role extends beyond traditional facilities management, as you\’ll serve as a technical resource, providing AV and IT support for events while partnering with both internal and external Technology teams to deliver responsive assistance as needed.

This position operates on shift patterns typically between 8:00am and 10:30pm to support events, requiring flexibility to work overtime including early mornings, late evenings, and weekends to support our varied event schedule. We\’re seeking a proactive professional who values variety and enjoys working in a dynamic environment where you\’ll have the autonomy to approach challenges with creativity while maintaining the highest standards of service excellence. At Burlington House, you\’ll be part of a collaborative team environment where your expertise directly contributes to successful outcomes, offering genuine opportunities for problem-solving and the satisfaction of supporting events that make a lasting impact. We need someone who takes pride in their work, demonstrates reliability under pressure, and is committed to delivering outstanding results in this prestigious setting.

Responsibilities:

• To provide Audio Visual (AV) support to internal and external events.
• To provide the Building Services Supervisor with up-to-date information/feedback on any AV related issues reported, the objective being to seek the optimum AV service delivery for the venue.
• To establish and maintain an excellent working relationship with the chosen external AV service provider, whilst monitoring service levels and performance, ensuring the RSC receives optimum service on all onsite facilities within their remit.
• To assist in the efficient running of Burlington House, as an events venue and as a working office for RSC staff.
• To provide room set-up and meeting room services to the Hospitality team assisting to the efficient running of events at the venue.
• To undertake security and lock up services for the building.

Main requirements:

• Good IT skills, including familiarity with Microsoft, Windows and up to date knowledge of Zoom, Teams and similar video conferencing kit and software.
• A good understanding and experience of building services/facilities related duties and requirements.
• Ability to work directly with customers, including at times, problem solving whilst under pressure, with excellent communication and interpersonal skills and attention to detail.
• Good understanding and awareness of Health and Safety practices and able to undertake manual handling tasks.
• Well organised with good administrative skills, able to meet role requirements and working hours.

When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description.

Benefits

At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:

• 26 days paid holiday per annum
• 35-hour working week with flexible options, to be agreed with your line manager
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on and we will do our best to put any reasonable adjustments in place.

If you have any questions, please contact us