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- Tasks: Support membership recruitment, engagement, and retention for a vibrant community.
- Company: Join the Royal Society of Biology, a leader in life sciences.
- Benefits: Enjoy a four-day working week, flexible hours, and a supportive team.
- Other info: Opportunities for personal growth and to attend exciting events.
- Why this job: Make a real difference by connecting with diverse members and promoting events.
- Qualifications: Strong organisational skills and experience in customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Royal Society of Biology is seeking a Membership Engagement Assistant to support the recruitment, engagement, and retention of our diverse membership of over 27,000 individuals. Working closely with two Membership Engagement Officers, this post will play a key role in delivering day-to-day membership processes, supporting communications, and helping to grow and engage our membership community.
This varied role includes:
- Responding to member enquiries via email and telephone
- Processing and verifying membership applications
- Maintaining accurate membership records
- Supporting outreach to prospective members
- Assisting in delivering targeted email communications to prospective and new members
- Contributing to the coordination and development of RSB's membership groups and networks
- Maintaining marketing materials (both digital and print)
- Supporting the promotion and delivery of membership events
- Attending events, contributing to recruitment and outreach activities
This role would suit someone with strong organisational skills, excellent attention to detail, and experience in a customer or client-facing environment. Strong communication skills and the ability to manage multiple tasks effectively are essential.
The RSB currently offers a four-day working week (32 hours), which is non-contractual and reviewed annually.
To Apply: For more information and to apply, please click on the Apply button. Create a free myRSB account on the RSB website and submit a two-page CV and a one-page covering letter outlining your suitability for the post in line with the job description and person specification. Applications will close at 23:59 on Sunday 10 May 2026. Interviews will be held in London on Monday 18 May 2026 (by invite only). Applicants must have the right to work in the UK.
Please direct informal queries to the hiring manager.
The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.
Should you need any adjustments to this recruitment process, either at application or interview stage, please contact us.
Membership Engagement Assistant in London employer: Royal Society of Biology
Contact Detail:
Royal Society of Biology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Engagement Assistant in London
✨Tip Number 1
Get to know the Royal Society of Biology! Research their mission, values, and current projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current members or employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to membership engagement and customer service. Role-play with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RSB team.
We think you need these skills to ace Membership Engagement Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Membership Engagement Assistant role. Highlight relevant experience and skills that match the job description, like your organisational skills and customer service experience. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about membership engagement and how your background makes you a great fit for us. Keep it concise and focused on what you can bring to the Royal Society of Biology.
Show Off Your Communication Skills: Since this role involves responding to member enquiries and supporting outreach, make sure your written application showcases your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Create your free myRSB account, and submit your CV and cover letter there. It’s the best way to ensure your application gets to us directly!
How to prepare for a job interview at Royal Society of Biology
✨Know Your Membership Engagement
Familiarise yourself with the Royal Society of Biology's mission and values. Understand their membership structure and the importance of engagement. This will help you demonstrate your enthusiasm for the role and how you can contribute to their goals.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational skills. Think about times when you managed multiple tasks or projects effectively, as this is crucial for the Membership Engagement Assistant role.
✨Practice Your Communication Skills
Since you'll be responding to member enquiries, practice clear and concise communication. Consider role-playing common scenarios you might encounter, such as handling a member's query or explaining membership benefits.
✨Be Ready to Discuss Diversity and Inclusion
The Royal Society of Biology values diversity, so be prepared to discuss how you can contribute to an inclusive culture. Share your thoughts on the importance of diversity in the workplace and any relevant experiences you have.