At a Glance
- Tasks: Supervise teams and deliver high-quality food and beverage experiences across various venues.
- Company: Join a vibrant hospitality team at a renowned venue in Stratford upon Avon.
- Benefits: Full-time role with competitive pay, diverse work environment, and opportunities for growth.
- Other info: Flexible working hours, including evenings and weekends, with a commitment to diversity.
- Why this job: Be part of creating memorable experiences for visitors while developing your leadership skills.
- Qualifications: Experience in hospitality supervision and a passion for outstanding customer service.
The predicted salary is between 25000 - 30000 £ per year.
Do you have experience supervising teams in a fast‑paced, hospitality setting? Are you passionate about delivering welcoming, high‑quality experiences for every visitor? We are looking for a Food and Beverage Supervisor to support the Food and Beverage Managers in delivering high‑quality, memorable experiences across our venues, including cafés, theatre bars, the Rooftop Restaurant, Green Room, and events.
Reporting to the Food and Beverage Manager, key areas of responsibility include:
- Support the day‑to‑day delivery of food and beverage services across all outlets and events.
- Mentor and supervise teams during busy service periods, including pre‑show, interval and post‑show.
- Deliver welcoming, professional and high‑quality visitor experiences at all times.
- Run daily team briefings to communicate key operational updates and expectations.
- Mentor, support, and develop Food & Beverage Assistants and casual team members.
- Respond to operational challenges efficiently, escalating issues where required.
- Oversee stock control, deliveries, and merchandising standards.
- Ensure accurate cash handling and effective use of EPOS systems.
- Ensure compliance with food safety, allergen, licensing, and Health & Safety requirements.
To be successful in this role, you will offer:
- Experience supervising teams in a hospitality environment.
- Strong leadership skills with the ability to motivate and support a team.
- A passion for delivering outstanding visitor experiences.
- Confidence working in fast‑paced environments and prioritising tasks.
- Good understanding of food, beverage and alcohol service.
- Strong communication and organisational skills.
- Confidence using EPOS systems, tills, and basic IT systems.
- Knowledge of food safety, Health & Safety, and licensing requirements.
This is a full‑time, permanent position, based in Stratford upon Avon. Working 40 hours per week, (including some evenings and weekends), 5 days over 7 with 2 days off per week. We are committed to building a diverse workforce and welcome applications from all individuals. We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work.
Food and Beverage Supervisor in Stratford-upon-Avon employer: ROYAL SHAKESPEARE COMPANY
Join a vibrant team at the RSC in Stratford upon Avon, where we pride ourselves on creating memorable experiences for our visitors. As a Food and Beverage Supervisor, you'll benefit from a supportive work culture that values mentorship and professional development, alongside competitive pay and flexible working hours. With a commitment to diversity and safeguarding, we offer a rewarding environment for those passionate about hospitality and delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Stratford-upon-Avon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ROYAL SHAKESPEARE COMPANY. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ROYAL SHAKESPEARE COMPANY
Don't be shy about reaching out to ROYAL SHAKESPEARE COMPANY directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Supervisor in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ROYAL SHAKESPEARE COMPANY and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ROYAL SHAKESPEARE COMPANY
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
