At a Glance
- Tasks: Lead a passionate team, ensuring exceptional guest experiences and smooth operations.
- Company: Join the Royal Seven Stars, a vibrant landmark pub in Totnes.
- Benefits: Enjoy discounts on food, drinks, and stays, plus tips and bonuses.
- Other info: Flexible working options and a supportive team culture await you.
- Why this job: Be a key player in a dynamic environment with opportunities for growth.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for an Assistant Manager to help us deliver experiences that delight. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager. Nestled in the vibrant town of Totnes, the Royal Seven Stars is a characterful, landmark pub with hotel accommodation that’s a go-to for quality food and drink.
About You:
Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Assistant Manager in Totnes employer: Royal Seven Stars, Totnes
At the Royal Seven Stars, we pride ourselves on being an exceptional employer in the heart of Totnes, offering a vibrant work culture where team members are motivated and supported to deliver outstanding guest experiences. With generous benefits such as discounts on food and accommodation, flexible working options, and ample opportunities for career progression, we foster an environment that encourages personal growth and development, making it an ideal place for those looking to advance their careers in hospitality management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Totnes
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality industry. You never know who might have a lead on that perfect Assistant Manager role.
✨Tip Number 2
Get social! Follow the Royal Seven Stars and similar venues on social media. Engage with their posts and show your enthusiasm for their work. This can help you get noticed and might even lead to job opportunities.
✨Tip Number 3
Prepare for interviews by practising common questions related to team motivation and customer service. Think about your past experiences and how they align with the role of an Assistant Manager. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at the Royal Seven Stars. Don’t miss out!
We think you need these skills to ace Assistant Manager in Totnes
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about delivering delightful experiences and motivating a team. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience, especially in hospitality or management. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable:Remember, we’re all about creating warm welcomes! Use a friendly tone in your application to reflect your personality. This helps us get a sense of who you are and how you might fit into our vibrant team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal Seven Stars, Totnes
✨Know the Venue Inside Out
Before your interview, take some time to research the Royal Seven Stars. Familiarise yourself with its history, menu, and any recent news. This will not only show your genuine interest but also help you connect your answers to the pub's unique character.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you inspire others and maintain high standards, as this is crucial for the role.
✨Emphasise Customer Experience
Since the role focuses on delivering delightful experiences, be ready to discuss how you ensure customer satisfaction. Share specific instances where you've gone above and beyond for guests, and how you handle feedback to improve service quality.
✨Demonstrate Your Knowledge of Health and Safety
Understanding health and safety regulations is key in this role. Brush up on relevant laws and best practices before your interview. Be prepared to discuss how you’ve implemented these in previous positions to ensure a safe environment for both staff and customers.
