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For Companies At a Glance
- Tasks: Provide compassionate telephone care and advice to NHS 111 callers.
- Company: Join the NHS, a leader in healthcare with a commitment to quality.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while developing your clinical skills.
- Qualifications: Clinical experience and excellent communication skills required.
- Other info: Work within a dynamic team and enjoy opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Key Success Measures
- Caring & Compassion: We will actively listen to understand and empathise with others, with a desire to support both patients and colleagues.
- Always Professional: We will be accountable for consistently delivering high quality healthcare for our patients.
- Respect & Dignity: We will actively listen to each other and our patients to answer their concerns or questions. We will maintain and respect patients' dignity and must ensure it is never compromised.
- Everyone Matters: We will actively encourage feedback from both patients and colleagues to continually improve our service, ensure everyone has an opportunity to have their voice heard, and everyone has an opportunity to further develop their skills and competencies.
Key Areas of Responsibility & Accountability
- To provide telephone based care and advice to NHS111 callers supported by the Pathways Clinical Consultation system (PaCCS).
- The practitioner will assess the patient and either give self-care advice or direct patients to onward referral points where required.
- To practice autonomously without direct supervision.
- To exhibit excellent verbal communication skills when dealing with patients and carers.
- To have the ability to make clear decisions with confidence and communicate these effectively.
- To apply robust clinical knowledge to the validation of ambulance/Emergency Department outcomes and other patient care outcomes generated via NHS 111.
- To complete callbacks to Healthcare Professional contacts and ambulance crews on scene.
- To effectively promote self-care where this is clinically appropriate.
- To ensure accurate and timely documentation of all patient contacts in line with service standards and professional requirements.
- To work within the parameters of your skills and knowledge, recognising the limitations to your own practice and to work within the bounds of your training and capability according to regulatory codes of conduct.
- To maintain an awareness of developments in clinical practice.
- To optimise evidence based practice.
- To work effectively as part of a multi-professional team in collaboration with other members of the service.
- To adhere to performance measures.
- To provide health promotion/accident prevention advice for patients and carers.
- Discharge or refer patients as appropriate to internal or external clinical pathways via the Directory of services (DoS).
- To demonstrate effective negotiation skills when necessary and establish concordance with patients on appropriate course of action to take for the level of care determined.
- To prescribe, if a non-medical prescriber (NMP), on the Electronic Transfer Prescription (ETP) and work within the limitations of current Non-Medical Prescribing legislation.
- The task will be undertaken in line with local and national guidelines.
- The NMP is expected to work within their own competencies and the prescribing framework stipulated by the Royal Pharmaceutical Society.
- To manage all calls in a controlled, timely and professional manner treating all patients with compassion, empathy and respect.
- Communicate outstanding issues or concerns to the appropriate manager before going off duty.
NHS 111 Clinical Practitioner - Oldbury in Langley Green employer: Royal Pharmaceutical Society
Contact Detail:
Royal Pharmaceutical Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS 111 Clinical Practitioner - Oldbury in Langley Green
✨Tip Number 1
Get to know the NHS values inside out! When you’re chatting with interviewers, sprinkle in examples of how you embody caring, compassion, and professionalism. It shows you’re not just a fit for the role, but also for the culture.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with patients over the phone, it’s crucial to sound clear and confident. Try role-playing with a friend or family member to nail down your responses and get comfortable with the process.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you’re engaged and genuinely interested in the role. Ask about team dynamics or how they handle feedback – it’s a great way to demonstrate that you value collaboration and continuous improvement.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it’s a great way to show you’re tech-savvy and ready to embrace the digital side of healthcare.
We think you need these skills to ace NHS 111 Clinical Practitioner - Oldbury in Langley Green
Some tips for your application 🫡
Show Your Caring Side: When writing your application, make sure to highlight your ability to actively listen and empathise with others. We want to see how you’ve supported patients or colleagues in the past, so share those experiences that showcase your compassion.
Keep It Professional: Remember, professionalism is key! Use clear and concise language in your application. We’re looking for candidates who can communicate effectively, so make sure your written communication reflects that high standard.
Respect and Dignity Matter: In your application, emphasise how you maintain respect and dignity in your interactions. Share examples of how you’ve addressed concerns or questions from patients or colleagues, showing that you value their input and feelings.
Be Yourself and Apply!: Finally, don’t forget to be yourself! We want to get to know the real you through your application. Head over to our website to apply, and let us see how you can contribute to our team at NHS 111!
How to prepare for a job interview at Royal Pharmaceutical Society
✨Show Your Caring & Compassion
During the interview, make sure to highlight your ability to actively listen and empathise with patients and colleagues. Share specific examples from your past experiences where you demonstrated compassion in a clinical setting.
✨Demonstrate Professionalism
Be prepared to discuss how you ensure high-quality healthcare delivery. Think of instances where you took accountability for your actions and decisions, and be ready to explain how you maintain professionalism even under pressure.
✨Communicate Clearly and Confidently
Since excellent verbal communication skills are crucial for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to refine your ability to convey information effectively.
✨Emphasise Teamwork and Collaboration
This position requires working as part of a multi-professional team, so be sure to share your experiences of collaborating with others. Discuss how you value feedback and how it has helped you improve your practice in the past.