MDT and Planning Co-ordinator (Non-Elective) in Cambridge

The MDT/Planning Coordinator role is pivotal to the cardiology and surgery directorate in delivering non-elective clinical services. We are looking for an enthusiastic, reliable person with the ability to use their initiative in order to support the patient's clinical pathway. You will join a small team of existing MDT/Planning Coordinators.

MDT Co-coordinator is responsible for collating the necessary information for each patient to be presented and discussed on the agenda. The post holder will be the point of contact for all administrative issues relating to patients' pathways of care, working alongside consultants and other disciplines of clinical staff.

As an MDT Co-coordinator you will gain knowledge and experience through training of the patient pathway to proactively influence the tracking records using high levels of communication to expedite appointments/procedures as necessary and to resolve issues which could lead to target failures. You will have a good understanding of the NHS, proven office skills, excellent organisational skills and be able to interact with people at all levels both internally and externally.

The work is full of challenges as well as being exciting and rewarding. You will need to show experience, confidentiality to work autonomously, and the ability to adapt to change while managing and prioritising a heavy workload in a fast-developing environment, is essential. While previous experience or knowledge of ACS, IHU and EP is desirable, this is not essential as a local induction and full training will be provided.

When you start you'll receive a documented training programme for you to feel supported in the role with opportunities to regularly review your progress with your mentor. We feel it is important for newly appointed staff members to have the ability to review their progress.

This role requires weekend and bank holiday working on a rotational basis (8am-4pm) and weekdays has two different shift patterns (8am-4pm and 10am-6pm on rotation).

About us: Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus, the largest centre of medical research and health science in Europe, the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions.

Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender re-assignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Person specification:

• Qualifications: 5 GCSE or equivalent in English and Math, NVQ- L3 in administration or equivalent experience, Excellent written and presentation skills, RSA 1/2 typing or equivalent.
• Experience: Ability to work within a multidisciplinary team environment with a varied range of staff, Ability to effectively prioritise own workload and work to tight deadlines, adapting to change circumstances, Worked in the NHS or health-related setting, Ability to use patient administration systems such as Lorenzo, CRIS and ICE, Ability to work well under pressure, Ability to work methodically and accurately, Collaborative Team working, Experience of IHU, ACS, TAVI & EP pathways.
• Additional Criteria: Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration, Working knowledge of MS Word, Excel databases, creating, saving, scanning and printing documents and reports, Excellent organisational skills, Excellent verbal, written and numerical skills and the ability to communicate complex and sensitive issues, Ability to speak to all levels of staff internally and externally with confidence, tact and diplomacy, Flexible approach to working hours (including the ability to work out of hours/ at weekends if required as stated in advert), Ability to use and manipulate Trust IT systems across varied disciplines, to identify patient information, Knowledge of CRIS, Knowledge of Lorenzo, Understanding the patient pathway of care through an acute trust setting.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Band: Band 4, Contract: Permanent, Working pattern: Full-Time, Reference number: 175-2627-AD1665, Job locations: Royal Papworth Hospital, Papworth Road, Cambridge Bio Medical Campus, Cambridge, CB2 0AY.