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- Tasks: Support the Visitor Experience team with administrative tasks and ensure smooth operations.
- Company: Join the iconic Royal Ballet and Opera, a leader in cultural experiences.
- Benefits: Competitive salary, vibrant work environment, and opportunities to engage with the arts.
- Why this job: Be part of a dynamic team that enhances visitor experiences in a world-renowned venue.
- Qualifications: Experience in office administration, strong organisational skills, and proficiency in Microsoft Office.
- Other info: Diverse and inclusive workplace, with a commitment to supporting underrepresented groups.
The predicted salary is between 30700 - 42980 £ per year.
Contract position available from 20th October th April 2026
Full time (40 hours) – £30,700 per annum
Based in: Covent Garden, London
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
We welcome audiences to ballet and opera performances and events in excess of 1 million per year. The Visitor Experience team ensures that everyone visiting and interacting with the organisation is warmly welcomed and receives the best possible service.
We are seeking to recruit a VE Administration Officer to join the Visitor Experience team and support with the smooth running of the department. This post will provide a high level of administrative support across the VE and Operations team (including Front of House, Tours, Box Office and Volunteers) as well as for the VE Senior Managers.
This role will suit an individual who is proactive, can demonstrate a high level of initiative and self-motivation and who works accurately under pressure with changing priorities. You will have a can-do attitude to the broad range of administrative tasks required for the smoothy running of visitor services.
The successful candidate will be expected to work onsite at Covent Garden in our busy multi-operational Visitor Experience office.
Our ideal candidate will have:
- Significant experience of office administration within a busy environment.
- A high level of accuracy and attention to detail, especially regarding data and spreadsheets.
- A good understanding of the scheduling and rostering needs of a busy department.
- The ability to build relationships effectively with a wide range of people and at all levels in the organisation.
- Strong organisational and time management skills, with the ability to prioritise and meet deadlines.
- Very strong Microsoft Office skills (Word, Excel, Outlook, SharePoint, PowerPoint)
An understanding of the needs, priorities and working practices of a Theatre or Front of House operation is an advantage, but not essential. An interest in the arts and experience of working front of house in a theatre or arts organisation will be highly regarded.
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
If you have any access requirements for your application, please contact the RBO Recruitment Team on
Closing date for applications: 8am, Monday 22nd September 2025
Interviews will be held online w/c 29th September 2025
Applicants must have work authorisation for the UK.
No agencies please.
visitor experience administration officer employer: Royal Opera House
Contact Detail:
Royal Opera House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land visitor experience administration officer
✨Tip Number 1
Network like a pro! Reach out to people in the arts and theatre scene, especially those connected to The Royal Ballet and Opera. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for the arts! When you get the chance to speak with someone from the Visitor Experience team, let your enthusiasm shine through. Share your love for ballet and opera; it makes a difference!
✨Tip Number 3
Prepare for the interview by researching the company’s history and current projects. Knowing about their latest performances or initiatives will impress them and show you're genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace visitor experience administration officer
Some tips for your application 🫡
Show Your Enthusiasm for the Arts: When you're writing your application, let your passion for the arts shine through! Mention any relevant experiences or interests that connect you to the world of ballet and opera. We love candidates who are excited about what we do!
Be Detail-Oriented: Since this role requires a high level of accuracy, make sure your application is free from typos and errors. Double-check your CV and cover letter for clarity and precision. We appreciate candidates who take the time to present their best selves!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your relevant skills and experiences that match the job description. We want to see how you can contribute to our Visitor Experience team specifically.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Royal Opera House
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Visitor Experience Administration Officer role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience fits the job perfectly.
✨Showcase Your Organisational Skills
Since this role requires strong organisational and time management skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised and met deadlines under pressure.
✨Demonstrate Your People Skills
Building relationships is crucial in this position. Think of instances where you've effectively communicated with diverse groups or resolved conflicts. Highlighting these experiences will show that you can thrive in a busy environment like Covent Garden.
✨Brush Up on Microsoft Office
As the role demands strong Microsoft Office skills, especially in Excel and Outlook, consider doing a quick refresher on these tools. Be prepared to discuss how you've used them in previous roles, particularly for data management and communication.