At a Glance
- Tasks: Welcome members and guests, serve in the restaurant, and assist with events.
- Company: Join the prestigious Royal Ocean Racing Club with stunning views and a vibrant atmosphere.
- Benefits: Competitive pay, tips, 28 days holiday, pension scheme, and full training.
- Other info: Flexible hours with a friendly team and excellent career growth potential.
- Why this job: Experience unique hospitality in a world-renowned sailing club with diverse opportunities.
- Qualifications: Must be over 18, have a positive attitude, and enjoy teamwork.
The predicted salary is between 12 - 15 £ per hour.
The Royal Ocean Racing Club (RORC) is one of the world's most prestigious yacht racing clubs and a leading authority in international and domestic offshore racing. With clubhouses in central London and Cowes, RORC welcomes members, sailors, and visitors from across the globe. Located on The Parade in Cowes, our beautifully refurbished Clubhouse is steeped in history and enjoys breath‑taking views across the Solent. The venue offers 13 guest bedrooms, all-day dining, a busy programme of world-class sailing events, member functions, weddings, private celebrations, and corporate events throughout the year.
We are currently looking for an enthusiastic and customer‑focused Front of House Team Member to join our friendly and professional team. This role is contracted at 30 hours per week. This is a fantastic opportunity to work in a unique hospitality environment where no two days are the same. Whether welcoming members, serving guests in our restaurant and bar, assisting with events, or helping create memorable experiences for visitors from around the world, you'll play an important role in the day-to-day success of the Clubhouse.
We're looking for someone who:
- Has a positive, can‑do attitude
- Is over the age of 18
- Enjoys working as part of a team
- Takes pride in delivering excellent customer service
- Is reliable, hardworking, and professional
- Can remain calm and organised in a busy environment
- Is flexible and able to work evenings, weekends, and peak event periods
What we offer:
- Competitive rates of pay
- Tips (this is not part of your hourly pay rate)
- 28 days' holiday per year (including bank holidays)
- Company pension scheme
- Full training and ongoing support
- A friendly and welcoming working environment
- Opportunities to gain experience across hospitality, events, and member services
- The chance to work at a world‑renowned sailing club with arguably the best views in Cowes
How to apply: Please complete the application form attached. Applications submitted without a completed application form will not be considered. We look forward to hearing from you and hopefully welcoming you to the team.
Front of House team member in Cowes employer: Royal Ocean Racing Club
The Royal Ocean Racing Club (RORC) is an exceptional employer, offering a vibrant and dynamic work environment in the heart of Cowes, where you can immerse yourself in the world of prestigious yacht racing. With competitive pay, generous holiday allowances, and a strong focus on employee development, RORC fosters a supportive culture that values teamwork and customer service excellence. Join us to create unforgettable experiences for our members and guests while enjoying breathtaking views and the unique atmosphere of a renowned sailing club.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House team member in Cowes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Royal Ocean Racing Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Royal Ocean Racing Club
Don't be shy about reaching out to Royal Ocean Racing Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House team member in Cowes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Royal Ocean Racing Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Royal Ocean Racing Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
